Centralized Service Representative
St. Charles Health System•East Moline, IL
•$22 - $30•Onsite
About The Position
The Centralized Service Representative acts as liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks. This position does not directly manage any other caregivers.
Requirements
- High school diploma or GED
- One (1) year of clerical support in a healthcare setting
- Excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System
- Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees
- Strong team working and collaborative skills
- Ability to multi-task and work independently
- Attention to detail
- Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions
- Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely
Nice To Haves
- Basic medical terminology
- Prior customer service experience
Responsibilities
- Facilitating clerical and reception responsibilities
- Assisting in administrative tasks
- Performing basic math (add, subtract, multiply and divide) calculations
- Performing intermediate to advanced math (analysis, statistics, significant data or number manipulation)
- Basic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office
Benefits
- High-quality care
- Latest in health care technology
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
