Centralized Scheduling Rep, Athens-Limestone, PRN

HH Health System•Athens, AL

8d•Onsite

About The Position

The Centralized Scheduling Representative will promptly answer telephone calls and schedule patients in a timely manner within Department guidelines. In addition to scheduling outpatient tests and procedures, the Centralized Scheduling Rep will enter demographic and insurance information, Pre-Cert Info when applies. The Centralized Scheduling Representative accurately listens to requests from patients, physicians, physician’s office personnel, and inter-hospital departments in an effort to effectively schedule patients for procedures giving high priority to customer service and complete customer satisfaction. Must maintain the Dept Standards of “Talk Time” and also working together as a team. The Scheduling Representative is responsible for checking Medical necessity, and patient Insurance.

Requirements

High school diploma or GED required.

Nice To Haves

Post secondary education preferred.
Pre-cert experience preferred.

Responsibilities

Promptly answer telephone calls and schedule patients in a timely manner within Department guidelines.
Schedule outpatient tests and procedures.
Enter demographic and insurance information.
Enter Pre-Cert Info when applies.
Accurately listen to requests from patients, physicians, physician’s office personnel, and inter-hospital departments in an effort to effectively schedule patients for procedures.
Give high priority to customer service and complete customer satisfaction.
Maintain the Dept Standards of “Talk Time”.
Work together as a team.
Check Medical necessity.
Check patient Insurance.

Benefits

Medical
Dental
Vision
Life insurance
Flexible spending
Short term disability
Long term disability
Several retirement account options with 401K organization match
Tuition assistance
Student loan reimbursement
On-site training and education opportunities
Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!