Centralized Scheduling Assistant

UK St. Claire • Plant City, FL

6d • Onsite

About The Position

At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize safe working conditions and equal compensation rates to ensure that continual growth is possible. UKSC is a nurturing workplace for all healthcare professionals. We invite you to explore our current job openings and see if our opportunities could be the right fit for you.

Job Summary
Responsible for collecting and entering patient information into scheduling systems. Coordinates and schedules appointments for provider offices, outpatient hospital exams, and procedures. Ensures accuracy and timeliness of appointment scheduling to support efficient patient care. Communicates effectively with patients and healthcare teams to confirm and update scheduling details.

Requirements

• High school diploma or equivalent experience
• 2-3 years of experience in a healthcare, clinical setting, or a relevant area
• All experience must be paid and in the same related field.
• Part-time and PRN experience will be prorated based on hours worked per week.
• Volunteer work and internships for academic credit are not counted.

Responsibilities

• Answers phone calls efficiently and documents messages appropriately.
• Maintains accurate and timely medical records and documentation.
• Obtains and verifies patient demographic and financial information.
• Coordinates and schedules outpatient tests and treatments as requested.
• Pre-registers outpatient accounts for scheduled patients.
• Provides clear instructions to patients and families regarding procedures and directions.
• Ensures patients are directed to appropriate registration and treatment destinations.
• Oversees daily scheduling operations, responds to staff needs, and ensures data integrity.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED