Centralized Scheduler

Kessler Rehabilitation Center • Lyndhurst, NJ

7d • $20 - $22 • Hybrid

About The Position

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love. Every physical therapist's journey becomes a testament to excellence, innovation, and life-changing patient care. We are here to nurture your growth as a physical therapist. Must have the ability to effectively manage high-volume phone and email correspondence in a fast-paced setting. Strong attention to detail, adaptability, and the capacity to quickly master new processes and technologies.

Requirements

• High School Diploma or equivalent required
• Proficiency in various computer applications/programs required
• Excellent written and verbal communication skills required

Nice To Haves

• Previous experience within a healthcare customer service setting preferred
• Answering heavy volume phone calls experience preferred

Responsibilities

• Possesses excellent communication and organizational skills
• Exceptional multitasking abilities necessary to schedule patients at the outpatient satellite centers
• Works collaboratively with the CBO, center staff, third party payer representatives, patients, physicians and their office staff to ensure accurate patient scheduling
• Exhibiting excellence in customer service
• Provides excellent customer service through all phone interactions
• Ensuring an overall excellent patient experience

Benefits

• Our mentorship and orientation programs ensure a successful transition
• Unmatched CEU program with paid national certifications
• Our student debt benefit program helps alleviate the financial pressure of student debt
• Generous PTO to maintain a healthy work-life balance
• Comprehensive benefits packages
• Company matching 401(k) retirement plans
• We offer specialties nationwide (aquatics, sports medicine, neuro, pelvic, concussion, hand therapy + more)
• 1900 centers in 39 states, offering internal movement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED