Centralized Scheduler

Baylor Scott & White Institute for Rehabilitation - OutpatientDallas, TX
$18 - $25Onsite

About The Position

Baylor Scott & White Institute for Rehabilitation is seeking a Centralized Scheduler to join their team in Dallas, TX. This is a full-time position with varying hours between Monday - Friday, 7am - 7pm, consisting of 8-hour shifts. The compensation will depend on the candidate's years of experience and internal equity, with a minimum starting salary of $18 - $25 per hour. This role is not remote and requires applicants to come into the office. The centralized scheduling department is a high-demand department responsible for scheduling referrals for all 100+ BSWIR outpatient clinics.

Requirements

  • High School Diploma or equivalent required
  • Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.

Nice To Haves

  • Bilingual preferred
  • Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
  • One to two years medical billing and administrative experience preferred.
  • Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.

Responsibilities

  • Answering incoming rollover calls from clinics
  • Calling referrals received from provider sources
  • Overall high call volume and returning patient’s voicemails
  • Working out EPIC, Therapy source and other sites to obtain and call referrals

Benefits

  • Health, Dental, and Vision insurance
  • Life insurance
  • Prescription coverage
  • Paid Time Off (PTO) and Extended Illness Days (EID)
  • A 401(k) retirement plan with company match
  • Short and Long Term Disability
  • Personal and Family Medical Leave
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