Centralized Scheduler

St. Francis Medical Center•Cape Girardeau, MO

1d•Hybrid

About The Position

The Centralized Scheduler is responsible for scheduling surgeries, appointments, and procedures at the request of physicians and customers. This role involves transcribing and scanning all orders and H&P's into the electronic medical record, maintaining scheduling-related work queues, and performing "schegistration" of patients, which includes verifying insurance benefits and eligibility. The scheduler is also responsible for initiating medical necessity checking on surgeries, appointments, and/or procedures, ensuring the specific needs of the department, physician, and customers are met. This position provides assistance and direction to physicians, their staff, and other hospital personnel, and maintains the master physician listing for the medical center. Collaboration with departments on new procedures and requirements is essential for compliance and proper reimbursement. The role requires adherence to the Mission, Vision, Values, and Philosophy of the department and Saint Francis Medical Center, and involves working with and maintaining restricted or confidential information. Any and all duties as assigned by the Assistant Manager, Manager, and/or Director will be performed.

Requirements

High School Diploma required
One year of experience in a medical environment which included scheduling duties strongly preferred.
Medical terminology or prior Administrative Partner experience.
Professional and courteous manners in dealing with customers.
Appropriate and timely independent judgement.
Computer experience required.

Responsibilities

Scheduling surgeries, appointments, and procedures at the request of physicians and customers.
Transcribing and scanning all orders and H&P's into the electronic medical record.
Maintaining scheduling-related work queues.
Performing "schegistration" of patients, including verification of insurance benefits & eligibility.
Initiating medical necessity checking on surgeries, appointments, and/or procedures.
Assuring the specific needs of department, physician, and customers are met.
Providing assistance and direction to physicians, their staff, and other hospital personnel.
Maintaining the master physician listing for use by the medical center.
Working closely with departments on new procedures and requirements to ensure compliance and proper reimbursement.
Living the Mission, Vision, Values and Philosophy of the department and Saint Francis Medical Center.
Working with and maintaining restricted or confidential information from many sources within the medical center.
Performing any and all duties as assigned by the Assistant Manager, Manager and/or Director.

Benefits

Comprehensive and affordable health coverage including medical, prescription, dental and vision - available on the first of the month after hire date
Saint Francis Medical Services Discount
Earned Time Off (ETO) based on relevant years of work history.
Retirement benefits including SFHS immediate matching
Education Assistance benefits up to $5,000 per calendar year for one year of service after graduation
Benefit Support through Health Advocate
Employee Assistance Program
Flexible Spending Accounts
Identity Theft Protection
Pet Insurance
Earned Wage Access