Centralized Scheduler

Brookings Health System•Brookings, SD

1d•Onsite

About The Position

Consider joining an Award Winning Health Care System - Brookings Health System is a nationally awarded rural community health system, recognized for delivering high-quality care and personalized service. Brookings Health System is seeking a Central Scheduler to join our team! This position will have full benefits that include, but is not limited to, South Dakota Retirement, Employee discounts on services, gym membership reimbursement (and on-site fitness center), eligible for public service loan forgiveness, cafeteria discounts, life insurance and so much more. We also have comprehensive medical benefits, dental and vision insurance, flexible reimbursement plans and more! As a Central Scheduler, you’ll be the first contact patients will have with the facility. This role involves frequent communication with others including nurses, physicians, patients, and families. The ability to maintain confidentiality and exercise poise and tact is essential. Duties include coordinating schedules with individual departments, informing patients of any preparation instructions, obtaining all necessary demographic and billing information, and obtain and validate insurance preauthorization’s. This position will also communicate with the Collections Team regarding financial payment of services. Initiating the Brookings Health System experience in an accurate, professional, compassionate manner to support a successful patient experience.

Requirements

Knowledge of medical terminology
Ability to problem solve and utilize independent decision making
LPN, RN, Associates Degree or other medical degree

Nice To Haves

The ability to be bilingual in English/Spanish is beneficial

Responsibilities

Coordinating schedules with individual departments
Informing patients of any preparation instructions
Obtaining all necessary demographic and billing information
Obtain and validate insurance preauthorization’s
Communicate with the Collections Team regarding financial payment of services
Initiating the Brookings Health System experience in an accurate, professional, compassionate manner to support a successful patient experience.