Centralized Referral Rep
About The Position
Responsible for scheduling resources to outpatient primary care or specialty offices. Accurately documents in the medical record and scheduling system. Schedules appointments across the Medical Group and follows up on referrals to ensure continuum of care. Works collaboratively with nursing coordinator to coordinate care. Serves all of SJH Medical Group. Works on site in the ED, Urgent Care or other designated location to schedule patients with outpatient primary care or specialty office. The measure of success is # of appointments scheduled directly from the ED, Urgent Care or other designated location prior to discharge. Tracks high priority appointments and follows up on all patients designated as needing intensive tracking. Meets all required competencies for department, unit and/or hospital. Responsible for performing all other duties as assigned.
Requirements
- Accurate documentation in medical record and scheduling system.
- Ability to schedule appointments across the Medical Group.
- Ability to follow up on referrals to ensure continuum of care.
- Ability to work collaboratively with nursing coordinator.
- Ability to work on site in the ED, Urgent Care or other designated location.
- Ability to track high priority appointments.
- Ability to follow up on patients needing intensive tracking.
- Meets all required competencies for department, unit and/or hospital.
Nice To Haves
- Experience in a healthcare setting.
Responsibilities
- Scheduling resources to outpatient primary care or specialty offices.
- Accurately documenting in the medical record and scheduling system.
- Scheduling appointments across the Medical Group and following up on referrals to ensure continuum of care.
- Working collaboratively with nursing coordinator to coordinate care.
- Serving all of SJH Medical Group.
- Working on site in the ED, Urgent Care or other designated location to schedule patients with outpatient primary care or specialty office.
- Tracking high priority appointments and following up on all patients designated as needing intensive tracking.
- Meeting all required competencies for department, unit and/or hospital.
- Performing all other duties as assigned.
Benefits
- Competitive salary
- Health, dental, Rx and vision plans
- 403b retirement plan options with company match
- Health & Wellness programs
- Eligibility for Federal Student Loan Forgiveness
- PTO, and paid holidays
- Tuition reimbursement
- Employee Assistance Program
- Long Term Disability (LTD)
- Life Insurance Options
- Onsite Day care Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
