Centralized Scheduler

Helio Health • City of Utica, NY

2d • $20 - $23 • Onsite

About The Position

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. The Centralized Scheduler will work on a Full-Time basis out of Helio Health’s Utica OTP Program located at 1213 Court St Suite 100, Utica, NY 13502. This position will work Monday - Friday, 5:30am - 2:00pm. In addition to Helio Health’s comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive up to $1,500!

Requirements

• High school diploma required.
• One year employment experience in the Medical Records or Human Services field.
• An equivalent combination of training and experience may be substituted for the educational requirements.
• Knowledge and understanding of the federal confidentiality laws relating to populations served.
• Good oral and written communication skills.
• Sound judgment and cultural competency.
• Proficiency with basic computer applications.
• Ability to perform duties independently.

Nice To Haves

• Associates degree preferred.

Responsibilities

• Greet each patient cordially and professionally in person and on phone.
• Schedule patient individual and medical sessions.
• Maintain clinical and medical staff “will call” and “back-fill” lists and schedules accordingly.
• Confirm status updates of patient appointments.
• Perform Quality Assurance activities.
• Participate in program administrative and clinical committees as assigned.
• Other duties as assigned.

Benefits

• Health insurance including dental and vision for employees and families.
• Paid Vacation and Sick leave - No Waiting Period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company paid short-term disability insurance.
• Company sponsored life insurance.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED