Centralized Data Entry Supervisor

Buncombe County Government•Asheville, NC

1d•$54,627 - $69,294•Hybrid

About The Position

Buncombe County is seeking a Centralized Data Entry (CDE) Supervisor to join the Identification Bureau, a 22‑member division supporting public safety operations. This position reports directly to Oscar Wooten IV, Identification Bureau Director, and oversees a team of 4–12 employees while working closely with two peer supervisors to maintain accurate and efficient centralized data entry processes. The typical schedule for this role is 2:00–10:00 p.m. or 3:00–11:00 p.m., Monday through Friday, with primary work taking place onsite at 59 Woodfin, Asheville NC 28801. The ideal candidate will meet the required competencies outlined in the job description and possess or obtain ICS 100, 200, 300, 400, 700, and 800 certifications, as well as DCI certification and CJIS access within six months. The expected hiring timeline is July 30. This position begins fully in person, with the potential for a hybrid schedule after the employee demonstrates strong performance and reliability. Employees must reside within, or relocate to, a two‑hour drive of 59 Woodfin Place, Asheville, NC, within six months of hire. The purpose of this position is to provide technical support and supervisory work in the Agency’s Centralized Data Entry Division (CDE).

Requirements

Associate's degree in criminal justice, Public Administration, or related field and a minimum of five (5) years of experience in criminal justice/public safety including a minimum of three (3) years in a supervisory role; or an equivalent combination of education and experience.
Ability to pass a Division of Criminal Information (DCI) criminal background check which includes being fingerprinted.
Appointment of North Carolina Notary Public within 6 months of hire.
CJIS access within 6 months
Employees must reside within, or relocate to, a two‑hour drive of 59 Woodfin Place, Asheville, NC, within six months of hire.

Nice To Haves

ICS 100, 200, 300, 400, 700 and 800 certifications
DCI certifications
The potential for a hybrid schedule after the employee demonstrates strong performance and reliability.

Responsibilities

Supervise a group of employees with responsibility for assignment and flow of work, employee development, appraisal, and eliminating ordinary difficulties.
Maintain electronic data and equipment for CDE.
Schedule staff to maintain coverage on a 24/7 basis, including nights, holidays, weekends and during emergencies; provide day-to-day supervision.
Provide training on the use of computer equipment for bureau employees.
Collect data, analyze, and prepare reports.
Manage financial responsibilities.
Collect incoming property and supplies.
Performs other related duties as assigned.