Central Transport

American Addiction Centers • Skaneateles, NY

3d • $19 - $28 • Onsite

About The Position

Transporters are responsible for providing and maintaining a safe environment for themselves, the patient, and their co-workers by following established policies and procedures. They are responsible for patient transports, cleaning equipment, stocking supplies, and providing excellent customer service to patients and guests. Transporters must be able to operate equipment safely and efficiently, document work assignments accurately, and maintain patient confidentiality. This role also involves assisting co-workers and performing secondary activities as assigned.

Requirements

• High School education or equivalent experience.
• Ability to recognize needs and behaviors of a variety of age groups of patients treated, i.e. understand child growth and development, normal patterns of adolescent behavior and look for signs of normal aging.
• Good communication skills.
• Ability to anticipate patient, employee, and unit need and refer for appropriate action.
• Customer Service Skills.
• Must be able to read, write and speak English.
• Basic math skills.
• Flexible, versatility, reliability and a team player.
• Utilize good judgement.
• CPR certification required-is included in new hire orientation if needed.
• Ability to work weekends, and work different shifts to accommodate staffing needs.
• Ability to perform lifting/transfer activities related to patients.
• Safe body mechanics.
• Ability to perform very heavy lifting (up to 100 pounds occasionally and/or in excess of 50 pounds frequently and/or in excess of 20 pounds constantly).
• Ability to maneuver and operate equipment used by the department.
• Routinely works with potentially infectious specimens and patients.
• Ability to assist in evacuation of patients in the event of a fire or other disaster.
• Continuous walking throughout shift.
• Pushing, pulling, stooping, bending, twisting.
• Ability to lift up to 35 pounds without assistance.

Nice To Haves

• Prior experience with various age groups is preferred.

Responsibilities

• Contact telemetry at time of move and completion.
• Be able to complete CPR if needed.
• Attends department, hospital and Advocate educations and meetings.
• Uses correct body mechanics/lifting techniques when transferring patients. Obtains transfer assistance as needed.
• Cleans soiled equipment after each use to avoid spread of disease. Completes more thorough cleaning as needed.
• Demonstrates knowledge of the cognitive and sensory needs and abilities of pediatric and geriatric patients as revealed through departmental competency assessment activities and applies this knowledge when giving instructions, explanations to these patients as revealed by direct observation and patient feedback.
• Uses proper three patient identifier for patient safety. Reports safety hazards to management.
• Follows Bloodbourne Pathogens, Infection Control , and universal Precaution Policies. Washes hands and wears PPE appropriately. Follows Dress Code.
• Stocks supplies, linens, etc. daily. Orders supplies as necessary. Retrieves physical beds as appropriate and delivers them to the designated OR suites.
• Cleans patient carts and PACU bedside monitoring equipment in a timely and comprehensive manner.
• Maintains a clean and orderly environment that is welcoming and convenient to customers.
• Follows oxygen usage guidelines as set by the hospital.
• Communicates problems related to the patient’s condition to the nurse.
• Prepares the patient for transport while waiting for nursing assistance. Receives hand off from the nurse to ensure safe patient transport.
• Works independently and utilizes the appropriate resources to maintain efficient operations.
• Assist co-workers with lifting patients and provides any other help to make the transport safe and efficient.
• Assures that all PACU Phase I documents are present in the patient's chart prior to transporting them from PACU.
• Assists the patient/guest with service issues/problems by providing excellent customer service through established guest service techniques.
• Serves as a resource to patients, family members, and other hospital personnel. Maintains courtesy and a professional demeanor.
• Inquires if the patient needs any assistance of additional comfort measures. Uses age appropriate measures. Offers extra blankets, pillows/comfort measures as needed.
• Appropriately greets the patient and/or guest. Knocks on door prior to entering.
• Consistently uses AIDET; appropriately introducing him/herself to the patient, explaining the purpose for their interaction and the patient's intended destination. Appropriately converses with the patient during the transportation phase providing a friendly atmosphere, recognizing the needs and behavior of a variety of age groups.
• Provides the patient/guest directions and if necessary takes the individual to the desired destination.
• Refers the patient/guest on to the appropriate personnel who can be of more assistance and help resolve the given situation.
• Familiar with all locations of the hospital and campus.
• Converses with patients and guests and provides a friendly atmosphere to keep the patient’s spirits up.
• Accompanies the patient at all times. Hands off patient appropriately.
• Uses and maintains equipment in proper operating order.
• Notifies management of safety issues related to equipment. Aware of the potential risks and safety hazards from the use of the equipment.
• Identifies any broken piece of equipment used by the Transportation Department and labels it for repair.
• Completes training and demonstrates skills in operating a wheelchair, bed, and cart, safely and efficiently according to established policies and procedures.
• Cleans soiled equipment with approved cleaning solution for continued use with other patients.
• Utilizes communication tools appropriately and communicates to dispatchers and healthcare providers to update status and information.
• Adheres to schedules, breaks, and lunch periods.
• Reports safety events and near misses in any instance of patient or personal injury.
• Follows all confidentiality policies and procedures of the hospital.
• Refrains from discussing confidential information with co-workers, friends, and family members.
• Restricts the patient from reading their chart unless in the presence of a medical professional.
• Checks for LET (Limited Emergency Treatment) restrictions.
• Assist in training as requested.
• Complete equipment moves as assigned.
• Completes other duties as assigned.

Benefits

• Comprehensive suite of Total Rewards: benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED