About The Position

Under general supervision and in accordance with department and DMC policies and procedures, the Central Sterile Processing Coordinator assists with the daily management of the Central Sterile Processing (CSP) department. The coordinator monitors staff productivity and reassigns staff as needed to support efficient operations. They serve as a liaison between the Operating Rooms and CSP, helping ensure OR cases are complete and delivered on time, and addressing OR issues related to CSP. The coordinator works with CSP management to continually improve department services and provides consistent, high-quality customer service to departments and personnel served by CSP. In conjunction with department managers and the director, the coordinator helps complete and monitor the departmental budget. DMC Harper University Hospital is a specialty referral hospital recognized for clinical expertise and innovative research, with Centers of Excellence in areas including neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention, and heart failure.

Requirements

  • High school diploma or equivalent required.
  • Two or more years of progressively responsible experience in a Central Services department.
  • Certification through CBSPD or IAHCSMM required.
  • Analytical ability to gather and interpret data, identify discrepancies and issues, seek advice when precedents are unclear, and determine methods for ensuring compliance with policies and procedures.
  • Communication and interpersonal skills for discussing issues and potential solutions with internal and external customers; discretion, conflict resolution, courtesy, and listening skills are required.
  • Ability to read and comprehend procedures and technical literature in the functional area.
  • Leadership skills, including willingness to pursue increasingly accountable leadership roles, comfort with decision-making, coaching, teaching and counseling skills, and ability to inspire confidence, build alliances, and garner support.
  • Knowledge of aseptic techniques, surgical instruments, the instrument processing cycle, and operation of processing equipment.

Nice To Haves

  • Associate degree preferred.
  • Experience as a lead technician or equivalent, or comparable experience in supervision and instrument processing, preferred.

Responsibilities

  • Assist with the daily management of the Central Sterile Processing department.
  • Monitor staff productivity and reassign staff as necessary to ensure efficient operations.
  • Act as a liaison between the Operating Rooms and CSP to ensure OR cases are complete and delivered on time.
  • Address Operating Room problems related to CSP.
  • Work with CSP management team members to continually improve department services.
  • Provide consistent, high-quality customer service to departments and personnel served by CSP.
  • Work with department managers and the director to complete and monitor the departmental budget.

Benefits

  • Medical, dental, vision, and life insurance.
  • 401(k) retirement savings plan with employer match.
  • Paid time off (PTO).
  • Career development and continuing education opportunities.
  • Health savings accounts and healthcare and dependent flexible spending accounts.
  • Employee Assistance Program.
  • Employee discount program.
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, and auto and home insurance.
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