Sterile Processing Coordinator - Sterile Processing

Advocate Health and Hospitals Corporation • Charlotte, NC

5d

About The Position

The Sterile Processing Coordinator oversees daily operations and staff activities in the Sterile Processing Department (SPD), supporting efficient workflow, quality, patient safety, and appropriate staffing. The coordinator works with the Business Manager and department manager on staffing, staff development, scheduling, performance issues, budgets, and operational improvements. The role coordinates with operating room and other clinical departments, Clinical Engineering, Building Operations, and vendors to address equipment, supply, instrumentation, and workflow needs.

The coordinator monitors sterilizing, decontamination, cleaning, processing, storage, and delivery of supplies; maintains instrumentation and case-cart inventory; tracks productivity; monitors quality assurance indicators; and supports policy and procedure updates. The position is full-time, 40 hours per week, with a listed second-shift schedule of 2:30 p.m. to 11:00 p.m. The role may require rotating shifts, weekends, holidays, and on-call coverage based on departmental needs.

Requirements

• High school diploma or equivalent.
• Four years of prior sterile processing and/or operating room experience, plus two years of lead or managerial experience.
• Certified Sterile Processing Technician (CSPDT) or Certified Registered Central Service Technician (CRCST) certification.
• Clear speaking, legible writing, and ability to pronounce medical supply and equipment names.
• Basic computer competency.
• Ability to use sterilization and monitoring equipment.
• Ability to rotate to any shift and work weekends and holidays to support department operations.
• Ability to be on call for emergency situations.
• Ability to respond quickly to emergency situations with full motor function and physically respond to fire, trauma, disaster, and ETO codes.
• Strength and dexterity to handle sterilization equipment and supplies; ability to lift approximately 30–40 pounds.
• Ability to prioritize multiple problem situations and maintain organized workflow.
• Ability to handle confrontations with SPD associates or associates from other ancillary departments.

Responsibilities

• Select, orient, develop, evaluate, and maintain a motivated staff; participate in candidate interviews and recommend appropriate candidates.
• Coordinate Sterile Processing technician activities and identify opportunities for staff growth.
• Set daily work assignments and adjust staffing and assignments to accommodate workflow fluctuations.
• Approve overtime to cover staffing shortages and keep the manager informed.
• Monitor SPD associates and ancillary staff to support effective and efficient department operations.
• Assist the manager with creating and updating department job descriptions and with associate disciplinary matters in accordance with hospital and system policies.
• Notify the manager of shift problems and communicate ideas for policy or procedure revisions.
• Communicate with Clinical Engineering and outside vendors regarding supplies and equipment repair calls.
• Supervise support personnel and prepare work schedules to ensure adequate staff coverage.
• Adhere to hospital and departmental policies and document actions taken.
• Track workflow and productivity using CSIQ and the daily management board.
• Communicate work assignments and motivate associates to provide a high standard of service.
• Review surgery schedules, communicate instrumentation priorities, and ensure required instrumentation and supplies are present on each case cart.
• Monitor sterilizing, decontamination, cleaning, processing, storage, and delivery of supplies.
• Implement quality improvement ideas and discuss potential process improvements with the manager; present approved suggestions and action plans to associates.
• Assist with policy and procedure revisions and monitor quality assurance indicators, reporting findings to the manager.
• Assist with interpreting associate satisfaction results and developing improvement initiatives.
• Oversee supplies and instrument inventory, maintain par levels, order supplies as needed, and assist with inventory preparation.
• Adhere to quality control standards and ensure procedures are followed for safe equipment use.
• Promote patient safety by reporting issues through established channels and participating in safety initiatives as requested.
• Monitor equipment function and communicate malfunctions to Building Operations and/or Clinical Engineering.
• Assist the Business Manager with budget management, performance, and fiscal oversight for areas of responsibility.
• Maintain collaborative working relationships with the OR, OB, ED, Endo, Distribution, and other departments; communicate with liaisons and department personnel to address problems.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Premium pay may be available for shifts, on-call work, and other eligible circumstances.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED