Student: Summer Central Services Customer Service Assistant 2026

Augsburg University•Minneapolis, MN

2d•Onsite

About The Position

Augsburg University is seeking enthusiastic and dependable part-time student customer service assistants to work in Shipping/Receiving. This role is an opportunity for students to gain meaningful work experience in a supportive setting that promotes professional growth, personal accountability, teamwork, collaboration, and quality work aligned with the university's mission. Student employment is managed by Augsburg Human Resources in partnership with student supervisors.

Requirements

Students must be currently enrolled at Augsburg
Must be work study eligible
Able to lift at least 50 pounds
Possess an attention to detail and ability to follow-through on tasks
Have excellent organizational and communication skills
Possess a willingness to learn systems and processes
Solve problems, and ask for help when needed
Be dependable and reliable, and arrive on time when scheduled to work

Nice To Haves

Bring a positive attitude to work
Be able to work independently or as part of a team
Able to handle interruptions without losing focus

Responsibilities

Handling package pickup and drop-off in Shipping and Receiving for Augsburg community members
Checking packages in and out of Q-Track system, checking IDs for those picking up
Assisting with shipping and mailing customer requests, operating the cash register
Receiving incoming packages from vendors (FedEx, UPS, USPS, and Amazon)
Packing and preparing outgoing packages, selling postage and supplies
Metering and sealing envelopes, sending international, priority mail parcels
Delivering packages around campus in all weather conditions
Organizing and cleaning workspace
Stocking and maintaining supplies for shipping, mailing, Copy Center and printers around campus
Answering phone calls
Lifting and moving packages, operating a pallet jack and cart for deliveries
Using a desktop computer to assist customers and Central Services team