Central Services Clerk

Westamerica Bank•Fairfield, CA

About The Position

Westamerica is among the largest commercial banks headquartered in California and is seeking people to join its team. The bank focuses on delivering a wide variety of financial services with a superior customer service guarantee. The Central Services Clerk works 40 hours per week and performs clerical and account-support duties involving checks, ACH returns, stop payments, fraud, overdrawn accounts, and branch coordination. The listed salary is $16.90–$18.98.

Requirements

  • Ability to work in a team environment.
  • Excellent communication, interpersonal, and organizational skills.
  • General clerical and PC experience.

Responsibilities

  • Review stop-payment requests for returns on checks and/or ACH.
  • Resolve customer issues through contact with branch personnel.
  • Maintain records related to stop payments, fraud, and other functions.
  • Track overdrawn accounts, send letters, and process paperwork to close accounts within the required timeframe when needed.
  • Process the Fraud Report daily.
  • Send checks to branches within the required timeframe when needed.
  • Review checks for signature irregularities and unauthorized signers.
  • Contact branches to obtain approval for signature expectations and maintain records.
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