Central Services Clerk

WESTAMERICA BANK • Fairfield, CA

1d • $17 - $19

About The Position

Westamerica Bank is seeking a Central Services Clerk to support its financial services operations and customer service commitment. The position reviews stop-payment requests for returns on checks and ACH transactions, resolves customer issues by contacting branch personnel, and maintains records related to stop payments, fraud, and other functions. The clerk tracks overdrawn accounts, sends letters, processes account-closure paperwork within required timeframes, processes the daily Fraud Report, and sends checks to branches when needed. The role also reviews checks for signature irregularities and unauthorized signers, contacts branches to obtain approval for signature expectations, and maintains related records. The candidate must work effectively in a team and have strong communication, interpersonal, and organizational skills, along with general clerical and PC experience.

Requirements

• General clerical experience.
• PC experience.
• Ability to work in a team environment.
• Excellent communication, interpersonal, and organizational skills.

Responsibilities

• Review stop-payment requests for returns on checks and ACH transactions.
• Resolve customer issues by contacting branch personnel.
• Maintain records related to stop payments, fraud, and other functions.
• Track overdrawn accounts, send letters, and process paperwork to close accounts within required timeframes.
• Process the Fraud Report daily.
• Send checks to branches when needed within required timeframes.
• Review checks for signature irregularities and unauthorized signers.
• Contact branches to obtain approval for signature expectations and maintain related records.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed