Referral & Scheduling Coordinator (Healthcare – In Person)

FYZICAL LLC•Sarasota, FL

1d•Onsite

About The Position

FYZICAL is seeking a Central Scheduling Coordinator to support our clinics by coordinating patient scheduling, managing referrals, and ensuring a seamless experience from first contact through treatment. This is a high-accountability, fast-paced position best suited for someone who is organized, detail-oriented, and comfortable handling a high volume of patient interactions and data entry throughout the day.

Requirements

1+ year of experience in scheduling, medical office administration, or high-volume customer service
Strong attention to detail and accuracy with data entry
Ability to manage multiple systems, priorities, and deadlines throughout the day
Professional, clear communication skills (phone, email, and in-person)
Comfortable working in a structured, process-driven environment
Proficiency with Microsoft Office (Outlook, Excel, Word) and EMR systems preferred
Reliability and consistency in attendance and performance

Responsibilities

Manage incoming patient referrals across multiple electronic systems and ensure timely follow-up
Schedule patient evaluations and appointments in accordance with clinic protocols
Accurately enter and update patient demographics, insurance, and referral information in the EMR system
Conduct outbound calls and follow-ups to schedule new patients and confirm appointments
Communicate clearly with patients, physician offices, and insurance representatives
Track and update patient activity in internal systems for reporting and accountability
Support front-end administrative processes including documentation, scanning, and coordination with clinical teams
Maintain compliance with HIPAA and company policies