Referral Coordinator Healthcare

Korean Women's Association•Lakewood, WA

1d•Onsite

About The Position

Join the Korean Women's Association as a Full-Time Homecare Referral Coordinator in Lakewood, WA, and become a vital part of a team dedicated to patient/client advocacy and effective case management. In this onsite position, you will be at the forefront of referral management, leveraging your experience in screening & assessment to improve conversion rates and customer service. Collaborating with others in a flexible and professional environment, you will utilize Well Sky and CRM tools to enhance reporting & analytics. With a pay range of $22.00-$24.00 per hour, this role offers competitive compensation for those who are skilled in administrative support and have a passion for making a difference. Exciting opportunities await you in this engaging, relaxed workplace. KWA Home Care is a non-profit multicultural social service agency.

Requirements

Experience with homecare referral systems and homecare contracting in Washington State.
Knowledge of Long-Term Services and Supports (LTSS) and community-based care programs.
Associate degree in healthcare administration or social services.
Two years of experience in healthcare, homecare, or case management intake coordination.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Play a crucial role in the centralized intake, tracking, and follow-up of all homecare referrals received from diverse sources.
Ensure timely, professional, and coordinated responses to both referral sources and prospective clients, which directly contributes to increasing conversion rates and improving service access.
Maintain accurate and comprehensive records of all referral activity.
Collaborate with regional teams to ensure that no opportunity is missed, allowing us to enhance patient/client advocacy and streamline case management processes effectively.