01 Central Scheduler and Registrar

SGHS • Brunswick, GA

1d

About The Position

Captures all required data elements to complete the scheduling of outpatient services according to established policies and procedures required to meet state, federal and accreditation standards. Answers inbound telephone calls and follow established customer service guidelines for telephone transactions. Ensures that accurate patient information is collected and patients are prepared for their upcoming appointment. Participates in meeting departmental needs and productivity goals.

Requirements

• Ability to capture all required data elements for scheduling outpatient services.
• Adherence to established policies and procedures for state, federal, and accreditation standards.
• Proficiency in answering inbound telephone calls.
• Following established customer service guidelines for telephone transactions.
• Collecting accurate patient information.
• Preparing patients for upcoming appointments.
• Meeting departmental needs and productivity goals.

Responsibilities

• Captures all required data elements to complete the scheduling of outpatient services according to established policies and procedures required to meet state, federal and accreditation standards.
• Answers inbound telephone calls and follow established customer service guidelines for telephone transactions.
• Ensures that accurate patient information is collected and patients are prepared for their upcoming appointment.
• Participates in meeting departmental needs and productivity goals.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed