Central Load Planning Agent, Amazon Air Network Control Center

Amazon • Erlanger, KY

10d • $85,800 - $128,600 • Onsite

About The Position

Amazon Air's Centralized Load Planning team is looking for detail-oriented aviation professionals who are passionate about operational safety and accuracy as we continue delivering smiles to Amazon customers every day. As a Centralized Load Planning (CLP) Agent, you will be directly responsible for the accuracy of the information provided to Amazon's air carriers relating to aircraft loading. This includes aircraft weight and balance calculations, Unit Load Device (ULD) container weights, and fuel load. The CLP Agent will assign positions for all containerized, palletized, and loose outbound cargo and communicate any concerns to local gateway teams if adjustments are required. The CLP Agent will understand weight and balance theory and adhere to aircraft operator and manufacturer requirements. Applicants are required to successfully pass all company initial certifications and maintain all required certifications during annual recurrent training in areas of load planning responsibilities. This position requires strong communication with operational leaders, executive leaders, corporate managers, technical product managers, airline carrier partner leadership, and third-party vendors. Serving as a subject matter expert, the CLP Agent provides the CLP team with regulatory knowledge, expertise, and practical experience in the areas of load planning, cargo buildup, and aircraft weight and balance systems.

Requirements

• Driver's license
• 3+ years of experience in one of the following: Aircraft Load Planning, Weight and Balance Operations, Aviation/Cargo Operations Management, Transportation Operations Management, and/or Network Control Center Operations Management
• Must fulfill FAA and DHS criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) and be able to secure appropriate airport authority and/or US Customs security badges
• Ability to pass all required qualification courses and ongoing currency training requirements.
• Ability to work a rotating, flexible work schedule, including nights, overnights, weekends and holidays.
• English literacy skills

Nice To Haves

• Bachelor's degree
• 3+ years experience in Weight and Balance systems, MS Office Suite, and general computer applications
• Demonstrated ability to prioritize and manage multiple projects simultaneously in a rapidly changing
• Experience with Amazon Air load planning and ramp operations or equivalent air cargo experience.

Responsibilities

• Deliver load planning guidance for complex, multi-flight operations while communicating container inventory, special loads, DG, and aircraft-specific instructions to gateways and stakeholders.
• Utilize advanced technical knowledge and judgement of load planning to navigate complex and ambiguous operational scenarios
• Communicate, provide direction and guidance to Gateway Operations Leaders to ensure aircraft load accuracy in accordance with the load plan.
• Provide mentorship to gateway operations as needed.
• Ensure creation/distribution of weight and balance calculations to flight crew members, be able to navigate complex scenarios with partner carrier flight operations/leadership.
• Utilize Amazon Air systems for overseeing load planning operations per assignment and provide operational improvements/designs to support teams.
• Provide operational SME expertise to local gateways, NCC operations and carrier partners.
• Ensure accurate production of assigned load plan and manages workload to include review of planned payload, required weights, fuel, ULD types, loading needs of assigned location.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level