About The Position

CVS Central Fill pharmacies manage, fulfill, and ship prescriptions to retail stores in a closed-door setting, handling 10,000–40,000 prescriptions per week through specialized retail systems. Under pharmacist supervision, pharmacy technicians support prescription production, shipping, inventory management, and other pharmacy operations. The role requires multitasking across multiple fulfillment systems, processing information, and making decisions to help ensure accurate, timely, and cost-efficient delivery to retail stores. The technician completes production, shipping, inventory, and other operational activities. This includes maintaining and adjusting inventory, processing prescriptions through automated and manual workflows, preparing and shipping orders, resolving exceptions, maintaining automation equipment, and responding to issues reported by stores and customers. The role requires attention to accuracy, compliance with pharmacy rules and regulations, confidentiality of protected health information, and flexible availability for various shift times. This is a part-time position with 8 anticipated weekly hours. The stated pay range is $17.25–$27.00. The position is eligible for benefits and programs that may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

  • High school diploma or GED, or equivalent experience.
  • 0–3 years of prior relevant work experience.
  • At least 16 years of age.
  • Pharmacy technician certification or license, as required by the state Board of Pharmacy.
  • Ability to multitask efficiently while maintaining accuracy.
  • Ability to understand and manage orders within a multistep pharmacy workflow.
  • Ability to use basic Microsoft Office functions, including Teams, Outlook, Excel, and Word.
  • Ability to understand pharmacy terminology and use prescription processing systems.
  • Ability to use complex pharmacy automation equipment to produce orders.
  • Ability to communicate effectively with stores and vendors by phone.
  • Ability to understand and comply with applicable pharmacy rules and regulations.
  • Ability to maintain confidentiality of sensitive data, including protected health information.
  • Flexible availability to work various shift times.
  • Ability to concentrate on tasks without distraction.
  • Verbal and written communication skills, including active listening.
  • Mathematical reasoning, including calculating a prescription's days' supply.
  • Problem-resolution skills, including identifying problems and choosing an appropriate course of action.
  • Close visual acuity for tasks such as transcribing, viewing computer terminals, and inspecting small parts.
  • Physical ability to remain upright and move about on foot for sustained periods, work with fingers, extend arms, bend and stoop, and perform manual tasks with both hands and wrists.
  • Ability to occasionally lift or exert up to 30 pounds and frequently exert up to 10 pounds of force.
  • Ability to convey and receive detailed spoken information and perceive sounds at normal speaking levels, with or without correction.

Nice To Haves

  • Prior pharmacy technician experience.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.

Responsibilities

  • Complete prioritized production activities accurately within a multistep pharmacy workflow.
  • Maintain inventory and manage exceptions in the automation system to support continuous production.
  • Identify and correct orders produced by the automation system.
  • Count, fill, and label prescription vials and bulk prescription items.
  • Stage and sort orders for the next workflow step.
  • Make outbound calls as needed to resolve exceptions.
  • Package orders for shipment and determine the appropriate system and packaging type.
  • Process shipments through shipping systems and comply with shipping requirements for specific prescriptions, including hazardous medication exceptions.
  • Manage orders returned to the pharmacy after shipment.
  • Evaluate and adjust automated inventory forecasts to maintain suitable inventory levels for variable volume.
  • Accept, check in, and put away daily and weekly deliveries.
  • Monitor and order store supplies through multiple platforms.
  • Process returns of expired and damaged medications.
  • Perform daily, weekly, and monthly automation cleaning and maintenance.
  • Review and file reports to monitor and optimize production and shipping.
  • Contact appropriate help desks when issues arise and track issues through resolution.
  • Investigate and resolve issues reported by stores and customers.
  • Maintain confidentiality of sensitive information, including protected health information.
  • Maintain regular and reliable attendance and stand throughout shifts lasting eight or more hours.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, subject to hours worked and eligibility.
  • Other benefit programs supporting colleagues' physical, emotional, and financial well-being.
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