Central Expansion Lead

Gigs • London, NY

14h • Remote

About The Position

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless. If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you. Things We Care About We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard. Speed. We move and we ship. We set bold deadlines and treat every week like it matters. Ownership. If you see something broken, fix it. We don't wait for permission. Customer Obsession . Our customers' product is our product. Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information. First principles. We don't ask how things have been done before. We ask why they were done that way at all.

Requirements

• A real track record of launching markets at pace: you've stood up 2+ markets end-to-end (in parallel or back-to-back), ideally including at least one where regulatory authorization or entity formation was a primary gate
• 5+ years in market expansion, operations, or consulting at a company actively scaling into multiple new markets simultaneously. Fintech, payments, or B2B tech platform strongly preferred; another regulated vertical where you had to earn the right to operate also works
• Structured and relentless as a program driver: you hold many parallel workstreams (regulatory, technical, commercial, people) across several markets at once without losing the thread, and you have a methodology, not just a tolerance for complexity
• Analytically sharp and decisive: you make sound calls with incomplete information, document your reasoning, and adjust fast when you're wrong. Comfortable being both the strategist and the person doing the work. You'll draft the playbook in the morning and unblock a Founding Operator on a regulatory question in the afternoon, without a team to hand either off to.
• Commercial judgment on market entry, not just market execution: you can assess feasibility, sequencing, and ROI and bring a recommendation to the executive team, not just a plan.
• Strong stakeholder management across internal and external counterparties: you can align Connectivity, local operators, legal, finance, and product around one timeline, and you've navigated external parties (regulators, carriers, or infrastructure partners) where the relationship itself was a launch dependency.
• You've built something from scratch, a process, a function, a playbook that didn't exist before. You're comfortable with the blank page.

Responsibilities

• Playbook ownership: You build and iterate the market-entry playbook from scoping templates, competitive and regulatory analysis, the runbooks that take a market from green-field to live and scale. Every launch makes the next one faster.
• Portfolio & timeline management: You hold the master cross-market timeline and cadence. You sequence workstreams across regulatory, supply, legal, and hiring — surfacing risks before they become delays and keeping every market executing in lockstep.
• Regulatory & legal orchestration: You own the cross-market compliance playbook: scoping required authorisations, licenses, regulatory landscape, entity and insurance setup, data compliance, and the carrier dependencies that gate a launch.
• Cross-functional and local team enablement: Multiple central and local teams need to be enabled and coordinated. You make them faster, unblock them, and hold every market to the same bar, from hiring kickoff through to scale.
• Product feedback loop: You translate what each launch surfaces into inputs for our product and platform. This is the function that bridges field reality with platform priorities and what makes this role more than a traditional expansion role.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed