Central Embalming Supervisor

SCI Shared Resources•South Shore, NY

About The Position

Our associates celebrate lives. We celebrate our associates. The Embalming Supervisor reports to the Central Care Center Manager, and oversees the team of embalmers at the facility. The Supervisor is responsible for planning and directing the activities of the Central Care Center embalmers and resources to optimize client family satisfaction, resource utilization and cost containment within given limits. Working under the direction from the Central Care Center Manager, the Supervisor will direct the activities of supervised personnel within the embalming room to ensure that services from decedent removal through final decedent disposition are provided in accordance with the Company standards. The Embalming Supervisor plays an essential role in overseeing the preparation of the deceased for viewing, memorial services and/or final disposition and ensures the presentation of the deceased conforms to the Company’s standards and meets the client family wishes. Additionally, the Embalming Supervisor is responsible for the care and maintenance of the embalming room and equipment as well as managing supply inventory. Embalming Supervisors must build relationships with Funeral Directors and work cooperatively with Central Care staff and the location staff throughout the assigned locations to provide seamless, high quality service to customers and achieve high client family satisfaction. He/She will also act as the Central Center Manager if the manager is not present. Where a Care Center has a crematory on site, this position may also require the ability to act as a Crematory Operator, which would require achieving the crematory operator certification required for that state. Daily monitoring and tracking of crematory activity may also be required. The duties of the Embalming Supervisor must be performed in alignment with SCI’s mission and values, and in compliance with: Company policies and operating procedures. Federal, state and local regulations. The SCI General Injury and Illness Prevention Program (which promotes and maintains a safe and healthy work environment).

Requirements

High school diploma required.
State embalming license or state certification required, according to State regulation.
Must hold valid license to drive a car and be an authorized driver as per the SCI Driver Safety Policy
At least three years of embalming experience required
Maintains the proper continuing education credits required to maintain license(s) (if required by state)
Knowledge of computers and some software is required
Frequent, continuous periods of time standing, up 8 hours per day
Kneeling, reaching and bending to move and arrange materials
Climbing stairs to access buildings frequently
Physical effort requiring manual dexterity is required
Carrying and/or lifting materials up to 100 pounds
Working a number of evenings and/or weekends every month

Nice To Haves

Associate’s degree in mortuary science preferred.

Responsibilities

Assists with Embalming: Consistently provides high quality care to those entrusted to the Company’s care throughout the embalming process.
Serves as a guardian of the human remains entrusted to the Company’s care
Applies his/her artistic skills and scientific knowledge to recreate a memory of the deceased that offers comfort to the Company’s client families.
Reverently and efficiently disinfects, sanitizes, preserves and presents the remains in accordance with the family’s wishes while protecting the community’s health.
Advises Funeral Directors concerning the condition of the remains and possible treatment so they may effectively manage client family expectations.
Ensures the overall presentation of the deceased conforms to the Company’s quality standards and client family’s wishes
Supervising Embalming Room: Oversees all activities within the embalming room
Performs quality checks to ensure proper procedures are followed
Ensures embalming schedule is followed to avoid any disruptions in service
Maintains equipment and related logs
Provides overall care and maintenance of embalming room
Maintains Material Safety Data Sheets
Maintains inventory and orders supplies
Conducts formaldehyde monitoring with embalming shift
Communicates and acts as a liaison between the Central Care Center and other location staff
May assist in training of others
Creates shift schedule for Embalmers
Operates within budget provided and looks for cost savings opportunities
Assists with preparing the deceased for identification
Conducts the final review to ensure the deceased meets the client’s wishes
Assists with scheduling mortuary services
Acts as Central Care Center Manager when manager is not present at the location
Removals and Transfers (where required by state regulations or Center requirements): Demonstrates a commitment to customer service and serving the Company’s families exceptionally well.
Assists in educating the family on what to expect through the removal process
Ensures Dignity Promise Standards are met throughout each removal and transfer
Confers with the Funeral Director frequently to provide any additional assistance