Central Account Sales Specialist

Regis University•Plano, TX

1d•Onsite

About The Position

The objective of the Central Account Sales and Support Center is to complement our branch based community lending model as well as support our end to end digital strategy. The Center Account Sales Specialist will work borrowers remotely - both within and outside our normal branch network footprint. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!

Requirements

High School Diploma or Equivalent.
Outgoing, enthusiastic attitude and strong phone communication skills.
Experience with Microsoft Office Suite products.
Data entry proficiency.
Must pass drug screen, criminal and credit background checks.

Nice To Haves

Some college coursework completed.
Consumer finance experience with exposure to sales and collections.
Some leadership experience.
Familiarity with Consumer Credit and/or underwriting experience.

Responsibilities

Be a subject matter expert in Regional Finance personal loan product offerings and will use their knowledge to present loan solutions to current and potential customers that help them achieve their financial goals.
Complete interactions with borrowers electronically or by phone.
Process and underwrite loan product applications within guidelines and approval authority limits.
Establish and build customer relationships through delivering exceptional service.
Utilize Regional Finance’s account management practices to assist delinquent customers.
Work with management to develop, communicate, and track daily/weekly/monthly goals.
Report, manage, and maintain branch standards on all aspects of delinquency.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Close loans as directed by manager.