Center Specialist I
About The Position
Join Lunds & Byerlys as a Full Time TOKEN FOR POSITION TITLE and take the next exciting step in your career! The competitive salary range of RANGE per year reflects our desire to attract top talent who exemplify our core values of integrity, teamwork, and innovation. Lunds & Byerlys is committed to taking care of the employees who take care of our customers. We are committed to creating work environments centered around the values of hospitality, teamwork, and opportunity. Lunds & Byerlys is committed to providing equal opportunities to all interested and qualified candidates. Our culture is based in teamwork, innovation, and respect. These words are not just tossed around. They are at the core of who we are as a Star Tribune Top Workplace 2019-2025. Lunds & Byerlys is currently hiring for a vibrant and outgoing part-time Call Center Specialist to create a sensational shopping experience for our customers! This position works a part-time schedule and earns a competitive wage of $18.00-$21.00. We operate 7 days/week and are open from 6:00am-10:00pm. For this position the employee would be scheduled a range of shifts between 9:00am-1:00pm, Tuesdays, Saturdays and Sundays needed.
Requirements
- High school diploma or equivalent
- Two or more years work experience within the related technical/functional work area
Nice To Haves
- Team player - steps in to assist when and where as needed
- Respectful - empathetic and appreciative of our customers and team
- Innovative - implements trending and forward-thinking retail solutions
- Hospitable - provides a friendly face and welcoming environment
Responsibilities
- Provide excellent customer service by greeting and assisting customers
- Communicate with customers via phone and email, answering product, order, and food-related inquiries accurately
- Address and resolve customer complaints professionally, following company policies or redirecting to the appropriate department
- Manage multiple customer interactions efficiently, ensuring timely resolution while maintaining service standards
Benefits
- Flexible scheduling
- PTO (paid time off)
- Pay on demand
- 401(k) and employer matching after 1 year
- Tuition reimbursement and scholarships
- 10% employee and family discount
- Ongoing trainings and leadership development opportunities
- Community and volunteer programs
- Employee referral bonus
- Product samplings
- Chance to be nominated as a brand champion!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
