Call Center Specialist I
Lunds & Byerlys•Saint Louis Park, MN
•$19 - $22•Onsite
About The Position
Lunds & Byerlys is currently hiring for a vibrant and outgoing full-time Call Center Specialist I to create a sensational shopping experience for our customers! This position works a full-time schedule and earns a competitive wage of $19.00-$22.00. We operate 7 days/week and are open from 6:00am-10:00pm. For this position the employee would be scheduled a range of shifts between 1:00pm-8:00pm.
Requirements
- High school diploma or equivalent
- Two or more years work experience within the related technical/functional work area
Nice To Haves
- Team player - steps in to assist when and where as needed
- Respectful - empathetic and appreciative of our customers and team
- Innovative - implements trending and forward-thinking retail solutions
- Hospitable - provides a friendly face and welcoming environment
Responsibilities
- Provide excellent customer service by greeting and assisting customers
- Communicate with customers via phone and email, answering product, order, and food-related inquiries accurately
- Address and resolve customer complaints professionally, following company policies or redirecting to the appropriate department
- Manage multiple customer interactions efficiently, ensuring timely resolution while maintaining service standards
Benefits
- Competitive medical, dental, and vision coverage
- Various health spending and savings accounts
- Supplemental free on-demand healthcare
- Generous paid time off
- 401(k) matching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
