Center Sales Director, Winter Park

EWC Growth • Aloma, FL

5d • Onsite

About The Position

The Center Sales Director leads the day-to-day success of a center, including sales, team performance, talent development, guest experience, and operations. As the senior on-site leader, the director sets expectations and energy, coaches the team, and builds a high-performance culture. The role owns center performance and revenue goals while ensuring guests receive an exceptional experience and the center operates efficiently and in compliance with applicable requirements.

The position offers a base salary of $55,000–$65,000, determined by experience, plus commissions. Center Sales Directors earn an average of $80,000–$95,000 annually, with top performers able to earn more through uncapped earning potential. Commissions are paid monthly.

Requirements

• At least 3 years of experience in a sales leadership or management role in retail, beauty, or spa industries.
• Proven track record of achieving sales and operational targets.
• Experience leading teams and developing talent.
• Financial acumen, budget management, and schedule creation skills.
• Excellent verbal and written communication skills and conflict resolution ability.
• Guest service and sales expertise.
• Proficiency in Microsoft Office and POS systems.
• Full-time availability, including flexibility to work evenings and weekends.
• Strong proficiency in English.
• Ability to lift up to 25 pounds and stand for extended periods.

Nice To Haves

• Exposure to a luxury environment is preferred.

Responsibilities

• Drive service sales, retail sales, Wax Passes, and future bookings.
• Own center KPIs, revenue goals, and performance metrics; analyze results and apply insights to improve performance.
• Build local partnerships through events and carry out local marketing and community engagement initiatives.
• Coach associates on sales behaviors and practices that support an elevated guest experience.
• Champion a consistently exceptional guest experience and coach associates on creating meaningful guest connections.
• Resolve escalated guest concerns and support the front desk during high-volume periods.
• Ensure guest interactions reflect brand standards.
• Recruit, hire, train, and retain high-performing associates.
• Coach team members to strengthen sales, service, and leadership skills; provide regular feedback and performance conversations.
• Recognize team wins, build accountability, and foster a positive, high-energy culture.
• Create associate schedules while managing labor targets.
• Oversee timekeeping, payroll, deposits, and other daily administrative functions.
• Maintain compliance with training, licensing, HR, and operational requirements.
• Manage inventory, product ordering, and payment/EFT processes.
• Keep the center organized, efficient, and ready to perform.
• Stand for extended periods and lift up to 25 pounds.

Benefits

• Complementary waxing services.
• 50% off exclusive skincare retail products.
• 401(k) retirement plan.
• Paid time off and sick leave.
• Paid parental leave.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Company-paid life and disability insurance for eligible employees.
• Flexible Spending Accounts (FSA) and dependent care benefits.
• Pre-tax commuter and transportation benefits.
• Ongoing training, recognition programs, and career pathing opportunities.
• Base salary of $55,000–$65,000, determined based on experience, plus up to $25,000 in annual commissions with uncapped earning potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed