Center Sales Director, Winter Park

European Wax Center•Goldenrod, FL

5d•$80,000 - $95,000•Onsite

About The Position

EWC Growth is hiring a Center Sales Director to lead the day-to-day success of a center, including sales, team performance, talent development, and operations. As the senior on-site leader, the Director sets expectations, coaches the team, recognizes achievements, and builds a high-performance culture while delivering an elevated guest experience. The role owns center performance across service and retail sales, Wax Passes, future bookings, KPIs, revenue goals, and other performance metrics. The Director also develops local partnerships and executes community marketing initiatives, coaches associates on sales and guest experience, and handles escalated guest concerns. Operational responsibilities include staffing and labor management, timekeeping, payroll, deposits, compliance, inventory, product ordering, and payment/EFT processes. The position is full-time with open availability and flexibility to work evenings and weekends. The posted base salary is $55,000–$65,000, determined by experience, plus up to $25,000 in annual commissions with uncapped earning potential. The description also states that Center Sales Directors earn an average of $80,000–$95,000 annually, with top performers earning more.

Requirements

At least 3 years in a sales leadership or management role in retail, beauty, or spa industries.
Proven track record of achieving sales and operational targets.
Team leadership and talent development skills.
Financial acumen, budget management, and schedule creation skills.
Excellent verbal and written communication and conflict-resolution skills.
Guest service and sales expertise.
Proficiency in Microsoft Office and POS systems.
Full-time, open availability with flexibility to work evenings and weekends.
Strong proficiency in English.
Ability to lift up to 25 lbs and stand for extended periods.

Nice To Haves

Exposure to a luxury environment is preferred.

Responsibilities

Drive service sales, retail sales, Wax Passes, and future bookings.
Own center KPIs, revenue goals, and performance metrics; analyze results and turn insights into action.
Build local partnerships through events and carry out local marketing and community engagement initiatives.
Coach associates on sales behaviors and on delivering an elevated guest experience.
Champion a consistently exceptional guest experience and ensure interactions reflect brand standards.
Resolve escalated guest concerns and support the front desk during high-volume periods.
Recruit, hire, train, and retain high-performing associates.
Coach employees, deliver feedback and performance conversations, recognize wins, and establish accountability.
Build a positive, high-energy team culture that supports performance and growth.
Create associate schedules while managing labor targets.
Oversee timekeeping, payroll, deposits, and daily administrative functions.
Maintain compliance with training, licensing, HR, and operational requirements.
Manage inventory, product ordering, and payment/EFT processes.
Keep the center organized, efficient, and prepared to perform.

Benefits

Complementary waxing services.
50% off exclusive skincare retail products.
401(k) retirement plan.
Paid time off and sick leave.
Paid parental leave.
Medical, dental, and vision insurance.
Company-paid life and disability insurance for eligible employees.
Flexible Spending Accounts (FSA) and dependent care benefits.
Pre-tax commuter and transportation benefits.
Ongoing training, recognition programs, and career pathing opportunities.
Base salary of $55,000–$65,000, determined by experience, plus up to $25,000 in annual commissions with uncapped earning potential.