Center Sales Director, Yonkers
About The Position
This isn’t your typical management role. As a Center Sales Director at EWC Growth, you’ll lead the business, develop a winning team, and create a guest experience that is elevated and unique to each guest. You’ll own the day-to-day success of your center—from sales and team performance to talent development and operations. As the senior leader on-site, you’ll set the energy, establish expectations, celebrate wins, and coach your team to reach the next level. If you’re a competitive, people-first leader who loves developing talent, driving results, and building a high-performance culture, this could be your next big move.
Requirements
- 3+ years in a sales leadership or management role across retail, beauty, or spa industries
- Proven track record of achieving sales and operational targets
- Team leadership and talent development
- Financial acumen, budget management, and schedule creation
- Excellent verbal and written communication and conflict resolution
- Guest service and sales expertise
- Proficiency in Microsoft Office and POS systems
- Full-time, open availability with flexibility to work evenings and weekends
- Strong proficiency in English
- Must lift up to 25 lbs with the ability to stand for extended periods of time
Nice To Haves
- Exposure to a luxury environment preferred
Responsibilities
- Drive service sales, retail sales, Wax Passes, and future bookings
- Own center KPIs, revenue goals, and performance metrics
- Analyze results and turn insights into action
- Grass-roots marketing: build local partnerships through events so you can add new guests to your network
- Coach associates on behaviors that drive stronger sales performance + elevated guest experience
- Execute local marketing and community engagement initiatives that grow the business
- Champion a consistently exceptional guest experience
- Coach associates on creating meaningful guest connections
- Step in confidently to resolve escalated guest concerns
- Support the front desk during high-volume periods and lead by example
- Ensure every interaction reflects brand standards
- Recruit, hire, train, and retain high-performing associates
- Coach your team to strengthen sales, service, and leadership skills
- Deliver regular feedback and performance conversations
- Recognize wins while creating accountability around opportunities
- Build a positive, high-energy culture where people want to perform and grow
- Build effective associate schedules while managing labor targets
- Oversee timekeeping, payroll, deposits, and other daily administrative functions
- Maintain compliance with training, licensing, HR, and operational requirements
- Manage inventory, product ordering, and payment/EFT processes
- Keep the center organized, efficient, and ready to perform every day
Benefits
- Base Salary of $65,000-$75,000 (determined based on experience) + up to $25k in annual commissions with uncapped earning potential
- Complementary Waxing Services
- 50% Off Our Exclusive Skincare Retail Products
- 401(k) Retirement Plan
- Paid Time Off & Sick Leave
- Paid Parental Leave
- Medical, Dental, and Vision insurance
- Company-Paid Life and Disability Insurance (for eligible employees)
- Flexible Spending Accounts (FSA) and Dependent Care Benefits
- Pre-Tax Commuter & Transportation Benefits
- Ongoing training, recognition programs, and real career pathing opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
