Center Medical Director

CVS Health•Cherry Hill, MI

1d•Onsite

About The Position

Oak Street Health, a CVS Health company, is seeking a Center Medical Director to lead the clinical team at its Dearborn Heights center. The role combines primary care practice with clinical and organizational leadership: approximately 80% clinical time and 20% administrative time. The Medical Director helps the center provide high-quality, thoughtful primary care and a positive workplace, with the goal of keeping patients healthy and out of the hospital. The Center Medical Director works closely with the Practice Manager and Outreach Manager/Director, collaborates with regional medical leadership and other Center Medical Directors, and supports organizational and regional priorities. The role includes mentoring and coaching providers, helping onboard new clinicians, reinforcing Oak Street Health’s care model and clinical guidelines, and participating in organization-wide strategic initiatives. Candidates should be committed to older adults and low-income patients and comfortable solving problems in a fast-growing healthcare organization.

Requirements

Graduate degree or professional qualification as an M.D., D.O., A.P.N., or P.A.
Board certification in Internal Medicine or Family Medicine for M.D. or D.O. candidates.
Board certification in Family, Adult, or Gerontology for A.P.N. candidates.
Clinical leadership experience, including leading and coaching providers.
Experience using a metrics-driven approach to medical care and/or quality projects.
Commitment to older adults and low-income patients.
Comfort with ambiguity and problem-solving.
Ability to remain calm under pressure and guide others toward effective solutions.
U.S. work authorization.

Nice To Haves

Five or more years of outpatient practice experience.
Fellowship training in Geriatrics.
Additional professional degree, such as an M.B.A., J.D., or M.P.H.
Prior executive roles.

Responsibilities

Collaborate with the Practice Manager and Outreach Manager/Director to advance organizational objectives, including high-quality care, patient experience, growth, and a positive workplace and inclusive culture.
Drive implementation of Oak Street Health strategic initiatives and work with regional leadership and other Center Medical Directors to implement regional priorities.
Share organizational information with care team members and escalate their concerns and ideas to the broader organization.
Coordinate and lead onboarding of new providers at the center.
Model excellent medical care, care-model implementation, and performance against metrics.
Ensure care teams prepare for and execute daily huddles, patient care planning and management, admission prevention work, and clinical documentation workflows.
Ensure providers and care teams deliver appropriate, evidence-based care that helps keep patients healthy and out of the hospital.
Teach and implement Oak Street Health clinical guidelines at the individual provider and center levels.
Support care teams in providing high-quality primary and secondary preventive care.
Educate and support providers in implementing the value-based, full-risk care model.
Assess and address root causes when center metric goals are not met.
Build and maintain a culture of coaching and growth for providers and care teams.
Listen to care team feedback and address concerns through constructive problem-solving.
Conduct performance reviews, discuss provider goals, and help develop plans to achieve them.
Recognize and celebrate team successes, communicate opportunities for improvement, and support a positive culture of joy in practice.
Achieve triad best practices.
Perform other duties as assigned.