Center Director

Solis Mammography•Frisco, TX

About The Position

The Center Director oversees the daily operations of a Solis Mammography center in Frisco, Texas. The role supervises medical records, the front desk, CAD/Reports, and technologists; manages scheduling and follow-through on incomplete exams; and coordinates patient and referring-physician concerns related to scheduling and treatment. The director also oversees supplies, equipment maintenance, staffing, employee performance, and compliance documentation for state and MQSA mammography licensing. The position includes communicating procedures to patients and educating them about regular mammography and preventative breast health. The center operates Monday through Friday during full-time business hours. Solis Mammography describes its work as patient-focused and emphasizes compassionate, exceptional care.

Requirements

At least 5 years of healthcare industry experience.
At least 2 years of supervisory experience.
Ability to interact with staff at all levels in a fast-paced, typically high-pressure environment while remaining flexible and focused.
Demonstrated confidentiality and professionalism.
Demonstrated service skills with internal and external customers.
Ability to read, write, and understand medical terminology.
Ability to use common-sense understanding to carry out detailed and sometimes complex written or oral instructions.
Knowledge of database software and Radiology Information Systems software.

Nice To Haves

ARRT certification in Mammography is preferred but not required.
Knowledge of Sectra Radiology Information Systems software is preferred.

Responsibilities

Supervise daily operations of medical records, the front desk, CAD/Reports, and technologists.
Review patient scheduling needs, including diagnostic appointment slots, screening slots, and procedure availability, and make necessary changes.
Ensure incomplete exams are scheduled and followed through, and process exams requiring additional information.
Ensure medical releases are provided to imaging facilities requesting prior mammogram films, as requested by the radiologist.
Review the delinquent exam report monthly, documenting and notifying delinquent patients.
Track pathology outcomes for needle localizations and BI-RADS 4 and 5 exams, and verify information entered in the RIS.
Oversee ordering supplies for procedures and office needs.
Serve as a point of contact for patients and referring physician offices regarding scheduling and treatment concerns, responding promptly to complaints and concerns.
Coordinate equipment service and preventive maintenance; monitor and collect data on malfunctions and downtime, and document effects on patient care.
Oversee compliance and documentation for obtaining and maintaining the state and MQSA mammography license.
Monitor employee performance and attendance and take appropriate steps to ensure Solis standards are met.
Monitor staffing levels and ensure appropriate coverage within budgetary guidelines.
Communicate procedures to patients and educate them about regular mammography and preventative breast health.
Communicate effectively with individuals and groups as appropriate.