Part-Time Center Associate

The Ups Store #2235•Eureka, CA

About The Position

The Part-Time Center Associate delivers customer service to retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate advises customers on products, services, and best-value options and applies industry best practices. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and helpful demeanor, and a professional appearance. The candidate should be a fast learner willing to learn all aspects of the business quickly.

Requirements

  • High school diploma or GED.
  • Strong computer skills, including Microsoft Office and Adobe Suites.
  • Outstanding phone skills.
  • Strong verbal and written communication skills, including spelling and math.
  • Prompt, reliable, and responsible.
  • Able to lift 40+ pounds.
  • Willing and able to work 25 to 30 hours per week for a 6-day work week.

Nice To Haves

  • Previous retail sales experience.
  • Strong internet skills.
  • Friendly and genuinely helpful demeanor.
  • Professional appearance.
  • Fast learner willing to learn all aspects of the business quickly.

Responsibilities

  • Delivers outstanding customer service to walk-in customers and telephone inquiries.
  • Practices good listening skills with customers, team members, and leadership.
  • Takes ownership of customers' shipping needs and offers viable solutions.
  • Learns product and service offerings, alternative solutions, and industry trends.
  • Operates equipment, software, and devices expertly and is willing to teach others.
  • Maintains a clean, organized, and safe working environment.
  • Performs other duties as assigned.
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