Part-Time Center Associate

The UPS Store #7263 • Frisco, TX

2d • Onsite

About The Position

The Part-Time Center Associate provides customer service to retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding and laminating equipment, and point-of-sale devices. The Associate advises customers about products, services, and value options, and learns industry best practices. The role is located at 1525 US Hwy 380 Ste 500, Frisco, TX 75033. Pay is $14 per hour plus 3% commission on all sales.

Requirements

• High school diploma or GED.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40 pounds or more.
• Willing and able to work 25 to 30 hours per week over a 6-day work week.

Nice To Haves

• Previous retail sales experience.
• Strong computer and internet skills.
• Friendly and genuinely helpful demeanor.
• Professional appearance.
• Fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Responsibilities

• Deliver outstanding customer service to walk-in customers and telephone inquiries.
• Practice active listening with customers, team members, and leadership.
• Take ownership of customers’ shipping needs and offer viable solutions.
• Learn the company’s product and service offerings, alternative solutions, and industry trends.
• Operate equipment, software, and devices expertly and be willing to teach others.
• Maintain a clean, organized, and safe working environment.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED