Center Administrative Assistant

Care Synergy•Aurora, CO

4d•$21 - $25•Onsite

About The Position

Colorado PACE has an immediate opening for a Center Administrative Assistant. The Center Administrative Assistant will provide executive-level administrative support to the President and Center Director while serving as the primary administrative resource for the Interdisciplinary Team (IDT). The position will coordinate internal operations, calendars, scheduling, communications, data management, and administrative workflows across Colorado PACE and Pathways PACE, while continuing to support key operational functions within the Center. The position will supervise one direct report (Receptionist) and provide reception coverage during lunch breaks and other scheduled absences.

Requirements

Associate degree preferred. Experience in lieu of education will be considered.
Passion for working with the elderly.
Strong leadership experience working within a team environment.
Experience in health care services for frail populations.
Strong personnel skills.
Must be able to utilize software for data analysis and aggregation.
Valid Colorado Driver License and proof of auto insurance in accordance with state statute.

Responsibilities

Provide confidential administrative support to the President, Center Director, and IDT leadership.
Manage complex calendars and scheduling for leadership.
Coordinate internal and external meetings.
Record meeting minutes and track action items.
Maintain executive priorities and deadlines.
Screen, prioritize, and route communications appropriately.
Coordinate travel, external training, conference registrations, and contract onboarding activities.
Support the IDT with administrative tasks.
Coordinate interdisciplinary team meeting schedules.
Maintain organization-wide calendars.
Coordinate internal scheduling for staff and leadership.
Manage outside participant scheduling with specialty providers and external partners.
Lead the daily Morning Meeting, document key updates, and serve as meeting scribe.
Maintain project trackers and organizational action-item logs.
Coordinate document routing for signatures.
Assist with contract routing and administrative workflows.
Maintain policy and SOP version control.
Manage the organization's on-call schedule.
Provide reception coverage during lunch periods and other planned absences.
Perform accurate data entry into organizational databases and tracking systems.
Maintain electronic filing systems.
Keep the EMR updated with appropriate administrative information.
Maintain operational spreadsheets, dashboards, and tracking tools.
Respond to participant concerns and grievances in a timely manner.
Oversee assigned process improvement projects.
Schedule and coordinate contracted providers.
Educate contracted providers regarding Colorado PACE processes and expectations.
Coordinate participant scheduling with outside providers.
Support daily operational workflow across all PACE programs.
Educate community members, healthcare providers, and educational institutions regarding Colorado PACE philosophy and services.
Empower staff to develop community relationships and promote Colorado PACE services.
Supervise the Receptionist.
Provide coaching, performance feedback, and annual evaluations for the Receptionist.
Promote teamwork and excellent customer service throughout the organization.
Ensure efficient front office operations and administrative support services.

Benefits

Welcoming and supportive care to our patients and a work environment where all team members feel respected and valued.
Culture of work-life balance.
Two, free, confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life.
Employer pays over 90% of employee medical premium in some plans.
Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000.
Healthcare Benefits are effective on the 1st of the month following 30 days of employment.
Extensive Paid Time Off (PTO/Vacation Pay): 18 days in the first year for FT team members.
Seven Paid Holidays with an additional Floating Holiday.
403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation.
Company-Paid Life and AD&D Insurance.
Career & Logo wear.
Education Reimbursement Program.
Clinical Career Ladders.
Certification Pay.
Generous Discover-a-Star Team Member Referral Program.
Team Member Service Awards.
Early Wage Access.
Legal and Identity Protection.
Robust Leadership Development Training Program.