Cemetery Sales Family Service Advisor (Expressions of Interest – Future Opportunities)

Foundation Partners Group•Puyallup, WA

1d•$70,000 - $80,000

About The Position

Krause Funeral Home is collecting expressions of interest from experienced, caring, and dedicated Family Service Advisors for future opportunities. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with sales management goals. Sales are made both at-need and preneed. Compensation is $17.13 per hour plus uncapped commission. Most successful sales counselors are expected to earn approximately $70,000–$80,000 annually through hourly pay and commissions; top performers may earn more. Actual earnings depend on sales performance and other factors. The role involves selling pre-arranged funeral contracts, cemetery property, and merchandise; developing leads and meeting prospective client families; completing sales documentation; attending family services and sales activities; providing client family support; and maintaining sales records in accordance with company policies and procedures.

Requirements

High school diploma or equivalent.
Valid state-issued driver's license with a clear driving record.
Ability to travel independently.
Insurance license or ability to obtain an insurance license, depending on the funding mechanism for the product sold.

Nice To Haves

Formal training in business or a business-related area is strongly preferred.
Experience in commissioned sales is strongly preferred.

Responsibilities

Sell company pre-arranged funeral contracts, cemetery property, and merchandise in accordance with established sales objectives and procedures.
Make advance-of-need sales and arrange funding for prearrangements, including cash and installment sales.
Complete contracts and other documents required to provide sales and customer service in accordance with company policies.
Develop personal sales leads through personal contacts, telephone solicitation, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths.
Set appointments and make presentations in prospective client families' homes to sell prearrangements.
Attend visitations, funerals, and interment services of client families.
Attend sales meetings and group sales activities as directed.
Provide client family services supporting the primary outside sales responsibility.
Maintain records of personal sales activity and performance results as prescribed by the company.
Refer deviations from prescribed policies or procedures to sales management, including deviations involving prices, credit, discounts, contract terms, and conditions of sale.