Cell Therapy Account Manager, Raleigh/Durham
About The Position
Bristol Myers Squibb (BMS) is committed to becoming a world leader in cellular therapy, a significant advancement in treating hematologic malignancies. BMS will leverage its unique capabilities, building from over 20 years of involvement in cell therapy and strategic collaborations. The Cell Therapy Account Manager is an individual contributor role responsible for achieving commercial success within treatment sites through excellence in account planning, execution, and collaboration with all stakeholders to provide a seamless and differentiated patient experience. This role serves as the main point of contact for CAR T treatment sites and leads the development of site-specific account plans, coordinating the deployment of resources tailored to meet customer needs. The company seeks a highly engaged team player with strong entrepreneurial skills to establish CAR T therapies as highly successful in the cellular therapy marketplace.
Requirements
- 7+ years of sales experience, marketing, and/or commercial experience required with 5+ years in Hematology/Oncology
- Key account management strategy – experience working in large, complex accounts, identifying influential stakeholders, and working with them to better serve patients
- Customer service oriented – quick responses, highly reliable, excellent follow up
- Demonstrated ability to effectively partner with leadership and key cross-functional partners across the internal organization in order to implement key account strategies
- High degree of technical expertise and business acumen
- Strong analytical, consulting, and business planning skills necessary to execute on key strategic imperatives
- Excellent written and verbal communication skills including an effective presentation style to connect with diverse groups of customers
- Thorough understanding of U.S. compliance guidelines
- Ability to work independently and travel as needed (up to 50%)
- Valid driver's license
- Bachelor’s Degree or equivalent
Nice To Haves
- Experience in hospital sales, academic and community setting preferred
- Buy and bill reimbursement experience preferred
Responsibilities
- Responsible for assessing, cultivating, and managing customer relationships across a broad set of stakeholders within assigned accounts to ensure achievement of commercial objectives for the launches in cellular therapy.
- Responsible for the development of a customized site-specific account plan coordinating the deployment of resources to meet the customer needs and ensure a seamless and differentiated customer experience.
- Serve as the main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleagues.
- Navigate complex account environments and understand the needs/issues of account stakeholders at all levels and drive to solutions that address the needs.
- Collaborate and communicate regularly with cross-functional partners to support the referral of appropriate patients to the treatment centers.
- Maintain and continuously develop both disease and product specific knowledge.
- Actively gains customer insights and provides timely feedback to cross-functional partners and Area Business Manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and risks.
- Ensure compliance with all laws, regulations and policies that govern the conduct of cell therapy activities.
- This position requires the ability to drive within their assigned territory by automobile (and in some territories to travel by airplane).
Benefits
- wellbeing support
- retirement and financial protection benefits
- insurance offerings (medical, dental, vision, life and disability)
- Flexible Time Off (FTO) for U.S.-based exempt employees
- 11 paid company holidays each year
- 160 hours of paid vacation annually for new hires (non-exempt employees, RayzeBio employees, and employees located in Puerto Rico)
- 3 optional holidays
- paid sick leave
- up to two paid volunteer days per year
- summer hours flexibility
- leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs
- annual Global Shutdown between Christmas Day and New Year's Day
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What This Job Offers
Job Type
Full-time
Career Level
Senior
