Cell Therapy Account Manager, Raleigh/Durham

Bristol Myers Squibb•Durham, NC

12d•Remote

About The Position

Bristol Myers Squibb (BMS) is committed to becoming a world leader in cellular therapy, a significant advancement in treating hematologic malignancies. BMS leverages its extensive experience and strategic collaborations to drive innovation in this field. The Cell Therapy Account Manager is an individual contributor role focused on achieving commercial success within designated treatment sites. This role involves excellence in account planning, execution, and collaboration with all stakeholders to ensure a seamless and differentiated patient experience. The Account Manager will be the primary point of contact for CAR T treatment sites, leading the development of site-specific account plans and coordinating resource deployment to meet customer needs. BMS seeks a highly engaged, entrepreneurial team player to establish its CAR T therapies as highly successful in the cellular therapy marketplace.

Requirements

7+ years of sales experience, marketing, and/or commercial experience required.
5+ years in Hematology/Oncology.
Experience with key account management strategy, including working in large, complex accounts, identifying influential stakeholders, and working with them to better serve patients.
Customer service orientation with quick responses, high reliability, and excellent follow-up.
Demonstrated ability to effectively partner with leadership and key cross-functional partners across the internal organization to implement key account strategies.
High degree of technical expertise and business acumen.
Strong analytical, consulting, and business planning skills.
Excellent written and verbal communication skills, including an effective presentation style.
Thorough understanding of U.S. compliance guidelines.
Ability to work independently and travel as needed (up to 50%).
Valid driver's license.
Bachelor’s Degree or equivalent.

Nice To Haves

Experience in hospital sales, academic and community settings.
Buy and bill reimbursement experience.

Responsibilities

Assessing, cultivating, and managing customer relationships across a broad set of stakeholders within assigned accounts to ensure achievement of commercial objectives for cellular therapy launches.
Developing customized site-specific account plans, coordinating resource deployment to meet customer needs and ensure a seamless and differentiated customer experience.
Serving as the main point of contact for designated accounts and collaborating with cross-functional partners to create a streamlined interface between account stakeholders and field-facing colleagues.
Navigating complex account environments, understanding the needs/issues of account stakeholders at all levels, and driving to solutions.
Collaborating and communicating regularly with cross-functional partners to support the referral of appropriate patients to treatment centers.
Maintaining and continuously developing disease and product-specific knowledge.
Actively gaining customer insights and providing timely feedback to cross-functional partners and Area Business Manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues, and business opportunities and risks.
Ensuring compliance with all laws, regulations, and policies governing cell therapy activities.

Benefits

Wellbeing support
Retirement and financial protection benefits
Insurance offerings (medical, dental, vision, life and disability)
Flexible Time Off (FTO) for U.S.-based exempt employees, subject to manager approval
11 paid company holidays each year
160 hours of paid vacation annually for new hires (non-exempt, RayzeBio, and Puerto Rico employees), subject to manager approval
3 optional holidays
Paid sick leave
Up to two paid volunteer days per year
Summer hours flexibility
Leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs
Annual Global Shutdown between Christmas Day and New Year's Day