Cell Site Engineer
About The Position
The Cell Site Engineer provides field support for multiple cell sites and facilities in an assigned area, maintaining and upgrading equipment and installations. The role includes routine maintenance, inventory management, audits, and evaluating network coverage to identify and address improvement opportunities. The engineer optimizes, troubleshoots, and maintains network systems and applications to support overall system availability and performance. This worksite-based position provides support across the Northeast portion of South Dakota and surrounding areas, with onsite work at designated locations.
Requirements
- Associate’s degree or two or more years of work experience.
- Three or more years of relevant experience, demonstrated through work experience and/or military experience.
- Ability to perform the physical requirements of the job, with or without reasonable accommodation.
- Valid driver’s license.
- Willingness to travel up to approximately 25% of the time.
- Ability to report to the designated job site or work location within 45 minutes to one hour of notice to provide rotational on-call coverage.
- Willingness to work rotating shifts, including weekends and holidays.
Nice To Haves
- A technical degree in Electronics, Telecommunications, Computer Science, Engineering, Business, or a related discipline.
- Knowledge of telecommunications equipment and technologies such as Telephony Switching, Data Communications, and Network Routers.
- Computer support experience, including troubleshooting PC hardware and configurations.
- Vendor management experience.
Responsibilities
- Perform optimization, troubleshooting, and maintenance of network systems and applications to identify system availability and performance.
- Evaluate network coverage, identify gaps, recommend improvements, and help implement them.
- Perform triage, fault isolation, and remediation of network events.
- Generate, drive, and update problem-tracking tickets through multiple systems and continuously improve business practices.
- Escalate issues to the appropriate internal or external engineering teams for resolution.
- Maintain and upgrade cell sites or installations, conduct regular maintenance and audits, and keep inventories.
Benefits
- Medical, dental, and vision insurance.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection, pet insurance, and group home and auto insurance.
- Matched 401(k) savings plan.
- Up to 8 company-paid holidays per year and up to 6 personal days per year.
- Paid parental leave.
- Adoption assistance.
- Tuition assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service.
- Incentives and an award-winning total rewards package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
