CDS Site Supervisor - Midvale

ELMO • Midvale, UT

2d • Onsite

About The Position

As a full-time Site Supervisor, you will play a key role in overseeing the day-to-day operations of the CDS site and ensuring the efficient collection, counting, and sorting of eligible containers. The role involves mentoring and supervising the Processing Assistants, maintaining accurate data records, maximizing customer service, and identifying opportunities for improvement. Additionally, the CDS Supervisor will be involved in various administrative tasks and provide support to the General Manager. The shift would be from: Week 1 - Monday (7.45am - 4.15pm), Tuesday to Friday (8.00am - 4.15pm), and Week 2 - Tuesday to Friday (8.00am - 4.15pm), Saturday (8.00am - 1.00pm) Total work hours per fortnight: 75 hours.

Requirements

• Excellent organisational and leadership skills.
• Strong attention to detail and accuracy in record-keeping.
• Good communication and interpersonal abilities.
• Ability to work in a team and mentor others effectively.
• Knowledge of safety procedures and willingness to adhere to them.
• Experience in customer service and complaint resolution.
• Proficiency in using computer systems and software for data entry and reporting.
• Hold a valid Western Australia driver’s license, as driving a company vehicle or truck may be required.
• Knowledge of financial transactions and cash handling.
• Ability to multitask and prioritize tasks effectively.
• Consent to take part in the Audiometric testing organised by Good Sammy for the role.
• Hold a valid forklift license.
• Problem-solving ability.
• Strong interpersonal skills and the ability to maintain positive customer (internal and external) relations.
• High level of written and verbal communication skills.
• High attention to detail.
• Able to work as part of a team.
• Able to plan and execute work to meet deadlines.

Responsibilities

• Provide on-site supervision to Processing Assistants, ensuring high levels of customer service and customer retention.
• Mentor and develop Processing Assistants to enhance their performance and productivity.
• Support staff members to foster a highly effective team aligned with the objectives of Good Sammy.
• Supervise the collection, counting, and sorting of eligible containers by material type.
• Ensure accurate data recording and maintain appropriate documentation.
• Sort containers into the designated collection infrastructure.
• Ensure all customers receive the correct refund amount for their eligible containers.
• Record transactions accurately in the WARRRL POS.
• Address customer complaints and provide excellent customer service.
• Identify opportunities to increase container volumes and improve customer service.
• Make recommendations to the Manager for potential operational improvements.
• Report any safety, production, or equipment maintenance issues to the General Manager.
• Participate in meetings with the Manager as required.
• Participate in training sessions and programs recommended by the Manager.
• Complete assigned projects and tasks as requested.
• Maintain rosters, approve timesheets and leave requests with Manager Approval.
• Ensure compliance with established safety standards, including the use of personal protective equipment.
• Disarm and arm the warehouse alarm system when necessary.
• Ensure proper closing procedures, including securing bollards, gates, and fire doors.
• Conduct daily reconciliation reports from all POS systems.
• Handle ATM-related tasks, including checking balances, top-ups, and clearances.
• Count and manage money under the guidance of the Manager, including safe, till, and ATM.
• Identify Print, scan, and file POS and ATM reports.
• Maintain accurate data entry in various spreadsheets and trackers.
• Coordinate team lunch breaks and organize work schedules.
• Safely operate a forklift for glass, cage stacking, and stock and waste bin movement.
• Ensure warehouse housekeeping standards are maintained.

Benefits

• Free onsite parking.
• Generous not-for-profit tax-free benefits up to $15,900 per annum, to increase your take home pay.
• Private health insurance discounts.
• Free, confidential counselling services through our Employee Assistance Program
• Comprehensive orientation program including an onsite tour.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed