CDL Shuttle Driver (DOT)

Metropolis Technologies•Cleveland, OH

4d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The company operates a parking network with more than 23,000 employees and over 4,000 locations across North America and Europe. The CDL Shuttle Driver is responsible for the proper and safe operation of shuttle buses and transporting passengers to their destinations efficiently and safely. The role includes providing a positive customer experience, answering questions and offering directions, inspecting and maintaining buses, assisting passengers, and supporting facility operations as needed.

Requirements

Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
Valid CDL Class A, B, or C driver’s license with Passenger Endorsement, maintained in accordance with DOT regulations.
Required DOT Medical Card (Medical Examiner’s Certificate).
Valid state-issued driver’s license and acceptable DMV record.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one situations to customers and employees.
Ability to perform basic arithmetic, including adding, subtracting, multiplying, and dividing, and to perform these operations using American currency.
Maintain a neat and clean appearance and wear the complete uniform at all times.
Ability to meet the physical demands of the role, including regularly standing and walking, handling cash and equipment, occasionally sitting and climbing or balancing, and occasionally lifting or moving up to 75 pounds.

Responsibilities

Operate shuttle buses safely and transport passengers efficiently to their destinations.
Deliver an exceptional client and customer experience, answer questions, offer city directions, and ensure positive customer interactions.
Perform vehicle inspections, maintain clean bus interiors, fuel buses, log trip counts, and assist passengers with disabilities.
Report to work as scheduled, on time, and in uniform.
Carry a valid state-issued driver’s license while on duty and maintain an acceptable DMV record.
Report known accidents, observed or suspected policy violations, safety hazards, and unusual occurrences to the Facility Manager.
Report debris, water, oil spills, and similar issues to the garage office.
Substitute for Cashiers or Valets when necessary and authorized.
Maintain thorough knowledge of garage areas and nearby major streets, landmarks, and freeways to assist customers.
Assist customers with luggage and other travel items when applicable, such as at an airport location.
Assist the Facility Manager with other duties as needed.