CDL Shuttle Driver (DOT)

SP Plus•Cleveland, OH

About The Position

SP+ is hiring a CDL Shuttle Driver to operate shuttle buses safely and transport passengers efficiently and seamlessly to their destinations. The driver delivers a positive customer experience by answering questions, offering directions, and assisting passengers as needed. The role also includes inspecting and cleaning buses, fueling vehicles, recording trip counts, reporting safety or facility concerns, and supporting other facility duties when authorized or requested.

Requirements

  • Valid CDL Class A, B, or C driver's license with Passenger Endorsement, maintained in accordance with DOT regulations.
  • Required DOT Medical Card (Medical Examiner’s Certificate).
  • Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one situations.
  • Ability to perform basic arithmetic, including operations with two-digit numbers and multiplication and division by tens and hundreds, and to use American currency.
  • Maintain a neat, clean appearance and wear the complete uniform.
  • Ability to meet the physical demands of the role, with reasonable accommodations where applicable.
  • Maintain an acceptable DMV record.

Responsibilities

  • Operate shuttle buses properly and safely while transporting passengers efficiently.
  • Deliver exceptional customer service, answer questions, offer city directions, and make customer interactions positive.
  • Inspect vehicles, maintain clean bus interiors, fuel buses, and log trip counts.
  • Assist disabled passengers and, where applicable, help customers with luggage and other travel items.
  • Report accidents, suspected policy violations, safety hazards, unusual occurrences, and debris or spills to the appropriate facility staff.
  • Be present for every scheduled workday, arrive on time, and wear the required uniform.
  • Carry a valid state-issued driver's license while on duty and maintain an acceptable DMV record.
  • Maintain thorough knowledge of the garage, nearby streets, landmarks, and freeways.
  • Substitute for cashiers or valets when authorized and assist the Facility Manager with other duties as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long- and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
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