CDL Shuttle Driver (DOT)

SP Plus•Cleveland, OH

2d•Onsite

About The Position

SP+ Shuttle Drivers are responsible for the proper and safe operation of shuttle buses and transporting passengers efficiently, safely, and seamlessly. The role focuses on delivering an exceptional customer experience by answering questions, providing directions, and helping passengers reach their destinations. Drivers perform vehicle inspections, keep bus interiors clean, fuel buses, log trip counts, and assist passengers with disabilities. They must arrive for every scheduled shift on time and in uniform, carry a valid state-issued driver’s license while on duty, and maintain an acceptable driving record. Drivers report accidents, suspected policy violations, safety hazards, unusual occurrences, and garage spills or debris to the appropriate manager or office. When authorized, they may substitute for cashiers or valets and may assist the Facility Manager with other duties. The position requires knowledge of the garage, nearby streets, landmarks, and freeways. At airport locations, drivers may help passengers with luggage and other travel items. The listed pay is $22.50 per hour plus tips. Eligible employees may participate in benefits plans.

Requirements

Less than high school education, or one month of related experience or training, or an equivalent combination of education and experience.
Valid CDL Class A, B, or C driver’s license with Passenger Endorsement, maintained in accordance with DOT regulations.
Current Medical Examiner’s Certificate (DOT Medical Card).
Valid state-issued driver’s license and acceptable DMV record.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one situations.
Ability to perform basic arithmetic, including adding, subtracting, multiplying, and dividing, and to use American currency.
Ability to maintain a neat, clean appearance and wear the complete uniform.
Ability to meet the physical demands of the role, including regularly standing, walking, and using hands to handle cash and equipment; occasionally sitting, climbing, or balancing; and occasionally lifting or moving up to 75 pounds.

Responsibilities

Operate shuttle buses properly and safely while transporting passengers efficiently.
Deliver an exceptional customer experience by answering questions, offering directions, and maintaining positive customer interactions.
Inspect vehicles, keep bus interiors clean, fuel buses, and log trip counts.
Assist passengers with disabilities and, where applicable, help passengers with luggage and other travel items.
Report to work as scheduled, on time, and in uniform.
Carry a valid state-issued driver’s license while on duty and maintain an acceptable DMV record.
Report accidents, suspected Company policy violations, safety hazards, and unusual occurrences to the Facility Manager.
Communicate debris and water or oil spills to the garage office.
Substitute for cashiers or valets when necessary and authorized.
Maintain knowledge of the garage and local streets, landmarks, and freeways.
Assist the Facility Manager with other duties as needed.