CDL Shuttle Driver

VPNE•Boston, MA

About The Position

The CDL Shuttle Driver safely transports employees and customers from parking facilities to their designated areas. The driver provides exceptional service and prioritizes safety, while ensuring the shuttle is clean, maintained, compliant with safety requirements, and consistent with company standards and brand representation. The schedule is Monday through Friday, 4:15 p.m. to 12:15 a.m.

Requirements

  • Six months of professional driving experience.
  • Proficient in spoken and written English; able to read, write, and communicate verbally in English.
  • High school diploma or GED.
  • CDL Class A, B, or C with passenger endorsement.
  • Updated medical certificate and DPU certification.
  • Currently hold a valid driver's license in the state of residency.
  • Strong customer-service skills and ability to build relationships with customers.
  • Ability to sit for long periods and walk short distances.
  • Manual ability to operate a shuttle bus safely.
  • Ability to lift at least 50 pounds.
  • At least 18 years of age.
  • Willingness and ability to smile during every passenger interaction.
  • Ability to maintain uniform standards while at the account.
  • Must pass a criminal background check and drug test.
  • Driving record must meet company standards.
  • Must successfully pass the company's driving test.
  • Time-management and problem-solving skills.

Responsibilities

  • Maintain safety standards while transporting employees to their designated areas.
  • Ensure the vehicle meets safety requirements and stays current with its maintenance schedule.
  • Follow traffic signs and laws and observe posted speed limits.
  • Ensure all passengers are authorized to board the shuttle.
  • Maintain the set schedule to minimize delays.
  • Ensure each passenger has a positive experience.
  • Resolve issues in a timely manner.
  • Extend the Exceptional Care philosophy at all times.
  • Communicate necessary information clearly, concisely, and professionally to managers and passengers, in person or via the shuttle radio.
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