CDL Shuttle Driver

VPNE•Boston, MA

About The Position

The CDL Shuttle Driver safely transports employees and customers from parking facilities to their designated areas. The driver provides exceptional customer service and prioritizes safety while ensuring the shuttle is clean, maintained, and meets company standards and brand expectations. The schedule is Monday through Friday, 1 p.m. to 9 p.m.

Requirements

  • At least 6 months of professional driving experience.
  • Proficiency in written and spoken English.
  • High school diploma or GED.
  • CDL Class A, B, or C with a Passenger Endorsement.
  • Updated medical certificate and DPU certification.
  • Ability to read, write, and communicate verbally in English.
  • Ability to sit for long periods and walk short distances.
  • Manual ability to operate a shuttle bus safely.
  • Valid driver's license in the state of residency.
  • Strong customer service skills.
  • Ability to lift a minimum of 50 pounds.
  • At least 18 years of age.
  • Ability and willingness to smile during every passenger interaction.
  • Ability to maintain uniform standards while at the account.
  • Ability to pass a criminal background check and drug test.
  • Driving record must meet company standards.
  • Ability to pass the company-issued driving test.
  • Ability to build relationships with customers.
  • Time-management and problem-solving skills.

Responsibilities

  • Maintain safety standards while transporting employees to their designated areas.
  • Ensure the vehicle meets all safety requirements and is current with its maintenance schedule.
  • Follow traffic signs and laws and observe posted speed limits.
  • Ensure passengers are authorized to board the shuttle.
  • Maintain the established schedule to minimize delays.
  • Ensure each passenger has a positive experience.
  • Resolve issues in a timely manner.
  • Extend the Exceptional Care philosophy in all interactions.
  • Communicate necessary information clearly, concisely, and professionally to managers and passengers, in person or via the shuttle radio.
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