CDL B Delivery Truck Driver

Sysco•Des Moines, IA

1d•Onsite

About The Position

The CDL B Delivery Truck Driver runs daily delivery routes with frequent stops. The driver loads packages onto hand trucks and unloads products at each stop in the order designated by the Transportation Department Manager. The role operates within a cross-dock model: picking up a loaded truck from a nightly delivery at the assigned loading dock and returning the empty truck to the assigned lot at the end of the route. The driver may also occasionally assist with loading trucks, palletizing product, and other duties assigned by a supervisor or manager. The driver is expected to meet route and productivity goals, provide professional customer service, handle delivery discrepancies and complaints, and follow company and Department of Transportation safety procedures. The position involves frequent lifting, bending, twisting, pushing, pulling, and working in varied weather and traffic conditions.

Requirements

High school diploma, GED, or equivalent.
One year of route delivery experience or applicable background driving a straight truck.
Valid Class B Commercial Driver’s License.
Ability to read and speak English sufficiently to converse with the public, understand highway traffic signs and signals, respond to official inquiries, and complete reports and records.
Ability to operate a vehicle in varied traffic and weather conditions.
Ability to meet or exceed company productivity levels and established cases-per-error goals.
Strong customer relations and problem-resolution skills.
Ability to plan and organize work independently of direct supervision.
Ability to develop a working knowledge of products and inventory control techniques and procedures.
Ability to maintain ongoing interdepartmental communications related to routing, safety, and customer relations.
Ability to communicate articulately and perform simple arithmetic.
Frequent lifting of product up to 50 pounds during the shift and infrequent lifting up to 80 pounds; the description also states that product may frequently weigh 1–75 pounds and may weigh up to 100 pounds.
Ability to climb on and off the truck box; frequent bending, squatting, pushing, and pulling; and ability to work in confined spaces.

Nice To Haves

Class A Commercial Driver’s License preferred.
Experience handling money preferred.

Responsibilities

Run routes efficiently, meeting or exceeding designated route times.
Unload products from the trailer by hand or with a hand cart and place them in designated customer storage areas, including transporting products down ramps, stairs, or docks in all weather conditions.
Verify deliveries with customers and obtain required signatures.
Contact management for authorization when invoice discrepancies occur and communicate errors and returns.
Call in when a customer does not receive the entire order.
Handle customer complaints professionally.
Handle company equipment properly and follow written driver safety rules.
Perform pre-trip and post-trip responsibilities in accordance with DOT regulations and Sysco policies and procedures.
Occasionally assist with loading trucks, palletizing product, and other duties assigned by a supervisor or manager.
Provide technical, customer relations, and personnel management for major programs and projects.