CDJR Automotive Parts Counterperson

White's Auto Mall•Hopkinsville, KY

About The Position

White's Auto Mall is seeking a motivated, customer-service-oriented Chrysler, Dodge, Jeep, and Ram Parts Associate. This is a sales position focused on providing excellent customer service and helping customers with their parts needs. The primary goal is to increase parts sales and meet monthly performance goals. The role includes a monthly salary plus commission. Benefits include healthcare, dental and vision insurance, retirement savings plans, and employee discounts on vehicle purchases and services. White's Auto Mall is an equal opportunity employer. Qualified applicants receive consideration without regard to legally protected characteristics. The company is committed to creating a diverse and inclusive workplace and encourages applicants of all backgrounds and identities to apply.

Requirements

  • Minimum 3 years of experience in an automotive dealer parts setting.
  • High school diploma or equivalent.
  • Previous experience in a parts or automotive sales role is preferred.
  • Excellent customer service skills.
  • Strong communication and interpersonal abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Proficiency with technology and computer systems, including Reynolds & Reynolds, CCC, and Xtime.
  • Self-motivated with a strong work ethic.
  • Ability to work a flexible schedule, including evenings and weekends if needed.

Nice To Haves

  • Previous experience in a parts or automotive sales role.

Responsibilities

  • Greet customers in a friendly and professional manner.
  • Help customers find the correct parts for their vehicles.
  • Provide accurate and timely price quotes for parts.
  • Process customer parts orders using the dealership's computer system.
  • Maintain an organized and clean parts department.
  • Keep up-to-date with product knowledge and pricing for all Honda parts.
  • Collaborate with other departments to fulfill special parts requests.
  • Meet and exceed monthly sales goals and help grow wholesale business.
  • Provide exceptional customer service throughout the sales process.
  • Resolve customer inquiries or concerns in a timely and professional manner.

Benefits

  • Monthly salary plus commission.
  • Healthcare insurance.
  • Dental insurance.
  • Vision insurance.
  • Retirement savings plans.
  • Employee discounts on vehicle purchases and services.
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