Automotive Parts Counterperson

I-95 Nissan • Riviera Beach, FL

7d

About The Position

Krause Auto Group is seeking a motivated, customer-focused, and detail-oriented Parts Counter Associate to support dealership operations. The role assists customers, technicians, and service advisors with parts needs, providing accurate information and exceptional service in a fast-paced, team-oriented environment.

The position includes handling parts inquiries and orders, reading catalogs to identify components, pulling and filling orders, maintaining inventory, sourcing parts from vendors, and reviewing body shop estimates. Administrative work includes billing internal parts requests, processing retail payments and credit authorizations, and maintaining accurate records. Krause Auto Group describes itself as a family-owned and operated organization with a promote-from-within culture and opportunities for career growth.

Requirements

• Valid driver’s license with a clean driving record.
• Ability to read and interpret safety and maintenance documents.
• Basic math and calculation skills, including discounts, percentages, and pricing.
• Strong communication and customer service skills.
• Positive attitude and team-oriented mindset.
• Ability to multitask and stay organized in a fast-paced environment.
• Attention to detail and accuracy when handling parts and inventory.
• Willingness to learn and grow within the automotive industry.
• Strong time management and problem-solving abilities.

Nice To Haves

• Previous automotive parts experience preferred.
• High school diploma or equivalent preferred.

Responsibilities

• Assist retail and internal customers with parts inquiries and orders.
• Provide accurate parts pricing, availability, and order updates.
• Communicate professionally with customers, service advisors, and technicians.
• Answer incoming phone calls and respond efficiently to parts requests.
• Provide customer service throughout the parts process.
• Read and interpret parts catalogs to identify correct parts and components.
• Pull and fill parts orders accurately from inventory.
• Maintain organized inventory and assist with weekly bin checks.
• Notify management about low inventory or out-of-stock items requiring immediate attention.
• Locate and source parts from outside vendors when necessary.
• Review body shop estimates for parts and pricing accuracy.
• Ensure internal parts requests are properly billed on repair orders.
• Process retail payments and credit authorizations.
• Maintain accurate documentation and inventory records.
• Support additional parts department operations as needed.

Benefits

• 401(k) with company match.
• Dental and vision insurance available.
• Paid vacation, PTO, and holidays.
• Career advancement opportunities and promotion from within.
• Employee discounts on vehicles, parts, and service.
• Family-owned and operated culture.
• Long-term career stability.
• Fast-paced and team-oriented environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED