CDCA Case Manager

Anew Behavioral Health•Akron, OH

10d

About The Position

The Behavioral Health Case Manager provides comprehensive support and care coordination for clients experiencing mental health challenges. The role assesses client needs, develops individualized service plans, and works with multidisciplinary teams to deliver effective, client-centered services. The Case Manager supports clients’ recovery, well-being, and independence. The position manages case assignments, prepares service plans, and reviews client progress. It advocates for clients in decisions about their clinical status and treatment options, collaborates with therapists and clients’ families, and helps clients develop daily living skills and personal independence. The role also maintains documentation and billing practices in accordance with CARF, CMS, and training requirements. This position does not supervise staff and reports to assigned Operations Managers.

Requirements

High school diploma or equivalent.
Strong interpersonal skills and the ability to communicate effectively with clients, families, and professionals.
Knowledge of behavioral health practices and community resources.
Ability to work independently and as part of a team.
NPI number/Ohio Medicaid ID is required; application instructions will be provided.
Must pass all Federal and State background checks according to company policy.

Nice To Haves

College degree in Human Services.
CPR certification.
Minimum of 3 years in behavioral health or a related field; preferred but not mandatory.

Responsibilities

Coordinate and provide care that is safe, timely, effective, efficient, and client-centered.
Manage case assignments, draft service plans, and review case progress regularly.
Advocate for clients and assist them in making informed decisions about their clinical status and treatment options.
Collaborate with therapists, clients, and clients’ family members to address behavioral health needs.
Facilitate clients’ personal independence and help them develop daily living skills.
Uphold documentation and billing practices associated with CARF, CMS, and applicable training.
Perform other duties as assigned.