CD Technician

Progress Valley•Richfield, MN

1d•Onsite

About The Position

The CD Technician serves as a caretaker and custodian for clients and the residential treatment facility. The role monitors client conduct and activities, maintains facility cleanliness and order, orients incoming residents to house rules and procedures, and supports the counseling team. In the absence of the Program Manager, the CD Technician is responsible for safety matters. The position requires sound judgment, confidence, conflict de-escalation skills, crisis tolerance, professional responses to medical emergencies, and strict client confidentiality. The CD Technician is expected to embody Progress Valley’s core values of Service, Integrity, Awareness, Ownership, Resilience, and Growth through compassionate, person-centered care, ethical conduct, clear communication, accountability, adaptability, and continuous learning. This role operates in a residential treatment facility. The posting lists three schedules: a 24-hour part-time position working Monday, Saturday, and Sunday from 7:30 a.m. to 3:30 p.m.; a 40-hour full-time position working Friday through Monday from 1:30 p.m. to 11:30 p.m.; and a 40-hour full-time position working Sunday through Thursday from 3:30 p.m. to 11:30 p.m. Business needs may require overtime, shift work, holiday coverage, rotating schedules, or schedule changes. The listed salary is $19.00+ DOE.

Requirements

High school diploma or GED.
Highly dependable and effective at managing multiple tasks.
CPR/First Aid certification or ability to be trained.
Ability to work independently with minimal supervision.
Ability to maintain strict client confidentiality and convey a positive, professional image.
Current TB Gold Test or ability to obtain one.
Must pass a favorable DHS Rule 11 background check.
Ability to relate to people from diverse backgrounds.
Valid state driver’s license required depending on position, with a positive driving record subject to periodic review.

Nice To Haves

Education and/or experience in human services or a related field.

Responsibilities

Manage and supervise client activity and daily responsibilities using a person-centered approach.
Explain house rules, regulations, and procedures to incoming clients.
Conduct client intakes, including documenting medications, searching belongings, assigning keys and linens, and assisting with required documentation.
Facilitate client discharges, including room cleaning, return of keys and linens, documentation, and storage of belongings.
Greet visitors and ensure compliance with visiting policies.
Respond to client medical emergencies and collect urinalysis samples or perform breath analysis testing as needed.
Follow program policies, procedures, laws, regulations, and confidentiality requirements, including vulnerable adult and incident/accident reporting procedures.
Ensure compliance with fire and safety codes and follow emergency fire and weather procedures.
Secure personal belongings of clients who depart for up to 60 days or until the Program Manager provides disposition instructions.
Communicate suspected inappropriate client behavior to staff and provide counseling staff with feedback about client activities and behavior.
Address client non-compliance and crises, escalating matters to counseling staff or the Program Manager as appropriate.
Document and communicate clients’ physical health issues to the nurse and other program staff.
Answer the telephone, log messages, check voicemail, and route messages appropriately.
Maintain behavioral interventions, earned privileges, and restrictions communicated by counseling staff.
Maintain resident sign-out logs, passes, and permissions, and ensure clients are present at appropriate times.
Accurately record shift activities in the daily log and record and count medications, including new prescriptions, refills, and changes.
Assist the nurse with requesting medications and refills from the preferred pharmacy.
Secure the premises and ensure unnecessary lights and appliances are turned off.
Maintain supplies of linens, cleaning materials, and office supplies in coordination with the Lead CD Tech.
Complete demographic and statistical reports as directed and perform clerical duties such as data entry, filing, copying, and light typing.
Document maintenance needs and inform maintenance staff, the Maintenance Supervisor, and the Program Manager of significant incidents, building emergencies, or major repairs.
Drive the house vehicle as needed and assist maintenance staff with vehicle upkeep.
Handle minor client violations using sound judgment and de-escalation skills; follow emergency procedures and conduct rounds to ensure clients are present and safe.
Follow safety measures, including carrying a cell phone and flashlight as appropriate, remaining within the property perimeter, contacting 911 for emergencies or intruders, and not attempting to apprehend intruders.
Search the facility, clients, and belongings as needed or scheduled.
Supervise and record monthly fire drills.
Maintain facility grounds through light cleanup and lawn and snow removal as needed.
Coordinate with the Program Manager or Maintenance Technician on general building wellness systems, including heating, water, and electricity.
Attend required training and staff meetings, help maintain a positive and safe work environment, seek improvements to client services and operations, and contribute to expanding Progress Valley’s services.
Perform other tasks and duties as assigned by a supervisor or management.