CD Technician

Progress Valley Inc•Richfield, MN

2d•$19 - $23•Onsite

About The Position

The CD Technician serves as a caretaker and custodian for clients and the residential treatment facility. The role monitors client conduct, maintains a clean and orderly premises, orients new residents to house rules and procedures, and supports the counseling team. In the absence of the Program Manager, the CD Technician assumes responsibility for safety matters. The position requires sound judgment, self-confidence, the ability to de-escalate and resolve conflict, and a high tolerance for crisis situations. The CD Technician must respond professionally to medical emergencies, present a positive and professional image, and maintain strict client confidentiality. The role is expected to reflect Progress Valley’s core values through compassionate, person-centered care, ethical conduct, clear communication, accountability, adaptability, and ongoing growth. This position operates in a residential treatment facility. The job description lists one part-time schedule of 24 hours per week and two full-time schedules of 40 hours per week. Shifts include weekday and weekend hours, and business needs may require overtime, shift work, holiday coverage, rotating schedules, or schedule changes. Physical activities include repetitive hand and finger movements for typing or writing; frequent standing, walking, stooping, kneeling, or crouching; reaching with hands and arms; and communicating and exchanging information effectively.

Requirements

High school diploma or GED required.
Highly dependable and effective at managing multiple tasks.
CPR/First Aid certification or ability to be trained.
Ability to work independently with minimal supervision.
Ability to maintain strict client confidentiality.
Ability to convey a positive and professional image.
Current TB Gold Test or ability to obtain one.
Must pass a favorable DHS Rule 11 background check.
Ability to relate to people from diverse backgrounds.
Valid state driver’s license required depending on position, with a positive driving record subject to periodic review.
Ability to perform repetitive hand and finger movements for typing or writing; frequent standing, walking, stooping, kneeling, or crouching; reaching with hands and arms; and effective communication and information exchange.

Nice To Haves

Education and/or experience in human services or a related field preferred.

Responsibilities

Demonstrate compassion, dignity, and respect in interactions with clients and visitors.
Manage and supervise client activity and daily responsibilities using a person-centered approach.
Explain house rules, regulations, and procedures to incoming clients.
Conduct client intakes, including documenting medications, searching belongings, assigning keys and linens, and assisting with required documentation.
Facilitate client discharges, including room cleaning, return of keys and linens, documentation, and storage of belongings.
Greet visitors and ensure compliance with visiting policies.
Respond promptly and calmly to client medical emergencies.
Collect urinalysis samples and perform breath analysis testing as needed.
Follow program policies, procedures, laws, and regulations, including confidentiality, vulnerable adult reporting, incident reporting, and fire and safety requirements.
Follow emergency fire and weather procedures and secure belongings of clients who depart for up to 60 days or until the Program Manager provides disposition instructions.
Communicate inappropriate or suspected inappropriate client behavior to staff and provide counseling staff with feedback about client activities and behavior.
Address client non-compliance and escalate issues as appropriate; manage crises following established communication procedures.
Document and communicate physical health issues to the nurse and other program staff.
Answer the telephone, log messages, check voicemail, and route messages appropriately.
Maintain client behavioral interventions communicated by counseling staff, including earned privileges and restrictions.
Maintain resident sign-out logs, passes, and permissions, and check that clients are present at appropriate times.
Accurately record shift activities in the daily log; record and count new and refill medications and document medication changes.
Assist the nurse with requests for new medications and refills from the preferred pharmacy.
Lock and secure the premises, turn off unnecessary lights, and ensure appliances are turned off.
Maintain adequate supplies of linens, cleaning supplies, and office supplies in coordination with the Lead CD Tech.
Complete demographic and statistical reports as directed.
Document maintenance needs and notify maintenance staff; inform the Maintenance Supervisor and Program Manager of significant incidents, building emergencies, and major repair needs.
Perform clerical duties such as data entry, filing, copying, and light typing.
Drive the house vehicle as needed and assist maintenance staff with vehicle upkeep.
Handle minor client violations using sound judgment and de-escalation skills; follow program emergency procedures.
Conduct rounds or room checks to ensure clients are present and safe.
Follow safety measures, including carrying a cell phone and flashlight as appropriate, staying within the property perimeter, calling 911 for emergencies or intruders, and not attempting to apprehend intruders.
Search the facility, clients, and belongings as needed or scheduled.
Supervise and record monthly fire drills.
Maintain facility grounds through light cleanup and general lawn and snow upkeep as needed.
Understand and coordinate with the Program Manager or Maintenance Technician on general building systems maintenance, including heating, water, and electric systems.
Attend required training and staff meetings; promote a safe, harmonious, productive work environment; and seek improvements to client services, operations, and Progress Valley’s services.
Perform other tasks and duties as assigned by a supervisor or management.